Level 3 Business Administrator Apprenticeship
Swanmore College
Southampton (SO32 2RB)
Closes in 14 days (Thursday 4 September 2025 at 11:59pm)
Posted on 20 August 2025
Contents
Summary
We are looking for an enthusiastic person who wishes to be trained as an Administration Assistant and work at Swanmore College. The apprenticeship comprises employment and training that will lead on to a nationally recognised qualification. You will learn administration and customer service skills whilst working within a team.
- Wage
-
£14,722.50 to £23,809.50, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
8.00am – 4.00pm – Monday – Thursday - Term Time Only
8.00am – 3.30pm – Friday – Term Time Only
37 hours 30 minutes a week
- Start date
-
Saturday 6 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Working on reception, welcoming visitors
- Handling queries
- Administration
- Health & Safety responsibilities
- To play a full part in the life of the college community
Where you'll work
New Road
Swanmore
Southampton
SO32 2RB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SOUTH HAMPSHIRE COLLEGE GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- The Apprentice will study at South Hampshire College Group.
- Training will be a mix of online, in-college and at the workplace.
- You will attend either Eastleigh, Southampton or Fareham College once every six-to-eight weeks.
- The overall duration of the Apprenticeship is 18 months.
More training information
South Hampshire College Group (SHCG) brings together three Further Education colleges from Eastleigh, Fareham, and Southampton to create a strong and ambitious organisation.
We’re here to help you build a better future, including students, apprentices and our region’s businesses. We strive for everyone to be successful in their future through high-quality technical and professional education and training.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
- Initiative
Other requirements
Passing an enhanced Disclosure and Barring Service (DBS) check
About this employer
Swanmore College has a rural location situated approximately 13 miles south of Winchester, within easy reach of Portsmouth and Southampton. The college is a popular and successful 11-16 school. Our most recent OFSTED report in May 2023 recognised Swanmore College as a good school.
After this apprenticeship
To become a permanent member of the team and continue developing your career within education.
Ask a question
The contact for this apprenticeship is:
SOUTH HAMPSHIRE COLLEGE GROUP
The reference code for this apprenticeship is VAC1000338218.
Apply now
Closes in 14 days (Thursday 4 September 2025 at 11:59pm)
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