Business Administrator Level 3 Apprenticeship

OPTIMAL FUTURE LIMITED

west sussex (PO22 0AL)

Closes in 26 days (Monday 15 September 2025 at 11:59pm)

Posted on 20 August 2025

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Summary

This is a great opportunity to start a career in business administration with the care office team at Hilton Home Care in Barnham, who are looking for an Apprentice Business Administrator. No experienced in is needed training will be given alongside studying for a Business Administrator Level 3 Apprenticeship.

• Wage:

  £15,704 a year

  Check minimum wage rates (opens in new tab)

  Annual in line with the Apprenticeship National Minimum Wage. For further information, please see below.

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 8.30am - 5.00pm with 30 minutes for lunch.

  40 hours a week

• Start date:

  Monday 13 October 2025

• Duration:

  1 year 9 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The ideal candidate for this role will be an enthusiastic and motivated person willing to learn and gain practical office experience in office administration including scheduling, record-keeping, while completing your apprenticeship and supporting both staff and clients.

Join our care office team as a Business Administrator Apprentice.

Gain on the job experience in office administration, scheduling, and record-keeping, while completing your apprenticeship qualification.

No experience needed just enthusiasm and a willingness to learn.

Key Responsibilities:

• Answering phones and dealing with client care enquiries
• Monitoring the job management screen and updating schedules
• Maintaining and updating quality trackers and records
• Conducting documentation audits and supporting compliance
• Assisting with problem-solving and office organisation
• Preparing reports, filing, and data entry
• Supporting team communications and general administrative duties

Where you'll work

Unit 8
sussex Business Village
Barnham, Bognor Regis
west sussex
PO22 0AL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHICHESTER COLLEGE GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3 Apprenticeship On the job training with experienced colleagues

Requirements

Desirable qualifications

GCSE in:

• Maths (grade 9-4)
• English (grade 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Good oral & written English
• Excellent IT skills
• Proficient in MS Office
• Strong organisational skills
• Attention to detail
• Enthusiasm
• Willingness to learn
• Friendly
• Approachable
• Professional
• Organised
• Reliable
• Proactive
• Able to work well in a team
• Flexible
• Positive attitude
• Team Player
• Punctual
• Reliable

Other requirements

-Please ensure you are able to travel to the location and occasional attendance at Chichester College. -This is a 21-month apprenticeship including end point assessment. -Applicants MUST BE resident in the UK for a minimum of 3 years prior to the start of learning and have work authorisation for the UK. -Applicants WILL NOT BE eligible to apply if they have already achieved a qualification which is equal to or higher thank the apprenticeship standard on offer. -Applicants MUST BE resident in the area local to the apprenticeship opportunity or be prepared to relocate in time to start employment and study. -Applicants MUST BE committed to the learning and stay to the end of the apprenticeship.

About this employer

Hilton Home Care is there whether you need a little support with daily tasks, specialised assistance for complex needs, or help regaining independence following a short illness or hospital stay. They ensure you live comfortably and confidently at home. They cater for all needs, with the commitment that nothing is ever too much – whatever the requirement and their priority is the well-being and comfort for those they care for.

After this apprenticeship

• Successful completion could lead to permanent employment, further professional training, and career development in administration or management within our care services

Ask a question

The contact for this apprenticeship is:

CHICHESTER COLLEGE GROUP

The reference code for this apprenticeship is VAC1000338198.

Apply now

Closes in 26 days (Monday 15 September 2025 at 11:59pm)

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