Business Administration Apprentice

TIA Group

TELFORD (TF7 4QR)

Closes in 15 days (Friday 5 September 2025 at 11:59pm)

Posted on 20 August 2025

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Summary

TIA Group, a well-established and growing company based in Telford, is looking for a motivated and organised Business Administration Apprentice to join our team. This is a brilliant opportunity for someone looking to kickstart their career in business support, gaining hands-on experience while working towards a recognised qualification.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday hours to be discussed at interview

37 hours 30 minutes a week

Start date

Monday 8 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Supporting day-to-day office operations and administration tasks
  • Handling calls, emails, and customer enquiries professionally
  • Managing records, filing, and data entry with attention to detail
  • Assisting various departments with administrative support
  • Using Microsoft Office and internal systems to carry out daily duties
  • Learning how a successful business operates from the inside out

Where you'll work

UNIT C
HALESFIELD 14
TELFORD
TF7 4QR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TELFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3 Apprenticeship Standard:

  • One day every two weeks at Telford College
  • Assigned mentor within the workplace
  • Assessor visits from Telford College

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Willingness to learn

About this employer

Founded in 1999, our own tyre-brand Torque was added in 2007, TIA Wheels in 2012 and TIA Mexico in 2016. We’re family-owned and proudly independent, but operate across the globe and in multiple languages. The TIA Group wholesale tyres and wheels and have traded in more than 80 countries around the globe. Our brands include TIA Wheels, TIA Tyres, Torque Tyres and Vee Tire Co.

https://www.thetiagroup.com/ (opens in new tab)

After this apprenticeship

  • Potential permanent role within the company

Ask a question

The contact for this apprenticeship is:

TELFORD COLLEGE

Amy Walker

amy.walker@telfordcollege.ac.uk

01952642452

The reference code for this apprenticeship is VAC1000338072.

Apply now

Closes in 15 days (Friday 5 September 2025 at 11:59pm)

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