Administration Apprentice

A B (ELECTRICAL) ENGINEERING LTD

Widnes (WA8 0AE)

Closes in 20 days (Tuesday 9 September 2025 at 11:59pm)

Posted on 19 August 2025

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Summary

As an apprentice, you’ll work at a company that has recently been recognised in the top 50 apprenticeship employer and get hands-on experience. You’ll gain new skills and work alongside experienced staff. Working as part of a dedicated team delivering domestic electrical services to social housing clients.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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20 days holiday + Bank Holidays

Training course
Business administrator (level 3)
Hours
Monday- Friday 8.00am- 5.00pm

40 hours a week

Start date

Monday 15 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The successful applicant will be responsible for:

  • Issuing purchase order numbers to AB’s electricians and building operatives
  • Answering incoming calls and forwarding them to the correct member of staff
  • Assisting the Administration Team with arranging replacement works, taking deliveries, ordering and managing stock, and other office-related duties
  • Ensuring that the right details are recorded for each customer so that businesses are mailing information to the correct people
  • Managing email correspondence and monitoring shared inboxes
  • Updating spreadsheets, databases, and internal systems with accurate information
  • Filing and scanning documents to maintain organised records
  • Supporting with diary management and scheduling meetings where required

Where you'll work

The Commercial Hotel
3 Page Lane
Widnes
WA8 0AE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RIVERSIDE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Level 3
  • Fortnightly attendance at Riverside College

Requirements

Essential qualifications

GCSE in:

English & Maths (grade Grade 3 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Administrative skills
  • Able to work to deadlines
  • Ability to work quickly
  • Accurate
  • Good telephone manner

About this employer

Established in 2002, AB Building & Electrical Ltd are a privately owned, medium sized building and electrical contractor. Our head office is in Widnes, Cheshire, to support this we have a Manchester satellite office. We have developed a highly qualified workforce who have the expertise and experience to successfully undertake all aspects of building and electrical maintenance, installation and compliance works.

After this apprenticeship

  • As the sucessful candidate progresses through their Apprenticeship, the candidates roles and responsibilities will also develop such as overseeing a number of contracts for various housing associations

Ask a question

The contact for this apprenticeship is:

RIVERSIDE COLLEGE

Joanna Smith

joanna.smith@riversidecollege.ac.uk

0151 257 2800

The reference code for this apprenticeship is VAC1000337975.

Apply now

Closes in 20 days (Tuesday 9 September 2025 at 11:59pm)

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