Apprentice Administrator

WEFIX (LIVERPOOL) LTD

Liverpool (L20 1EE)

Closes on Tuesday 30 September 2025

Posted on 19 August 2025

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Summary

As a Business Administration Apprentice, you will undertake a range of on and off the job training activities as part of a structured programme. The duties and responsibilities listed will be added in increments during your time in the role.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm

40 hours a week

Start date

Wednesday 1 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Liaising with customers and clients in a timely manner
  • Booking in jobs/appointments on different platforms
  • Planning engineers’ routes
  • Managing diaries
  • Creating and promoting advertisements on social media platforms
  • Ordering parts/finding prices from suppliers
  • Creating and uploading invoices to send to customers/clients, and ensuring accounts are up to date
  • Processing jobs on internal systems
  • Using and managing data in Microsoft Office/Excel and Google Sheets
  • Checking in stock/parts deliveries and organising
  • Preparing agendas and taking minutes of meetings when required
  • Undertake other adhoc and house keeping duties

Where you'll work

Unit 6, Millers Bridge Industrial Estate
Byng Street
Bootle
Liverpool
L20 1EE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NORTHWEST EDUCATION AND TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Level 3 Apprenticeship Standard
  • On and off the job training in the workplace delivered face to face or remotely

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Initiative

About this employer

We are a family run business that has customer satisfaction ingrained into every detail of our service. With happy clients all over the North West, we are sure to be able to complete an on-site repair to your washing machine, tumble dryer, fridge freezer or cooker with a minimum of fuss and at a price that is affordable to you.

http://www.wefix.ltd (opens in new tab)

Company benefits

Progression available upon completion of this course.

After this apprenticeship

  • Progression available within the business depending on career goals

Ask a question

The contact for this apprenticeship is:

NORTHWEST EDUCATION AND TRAINING LIMITED

Emma Mortin

emma.mortin@nweat.co.uk

07512311041

The reference code for this apprenticeship is VAC1000337872.

Apply now

Closes on Tuesday 30 September 2025

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