Cultural Learning and Participation Apprentice
Worcestershire County Council
Kidderminster (DY11 7XZ)
Closes in 26 days (Sunday 14 September 2025 at 11:59pm)
Posted on 19 August 2025
Contents
Summary
This apprenticeship will support the planning and delivery of the schools and community programme at the County Museum. The work will include dressing in costume to deliver school sessions, administering and planning a busy school and community programme and adapting our collection stories to be accessible to different audiences.
- Wage
-
£11,778 to £19,047.60, depending on your age
National Minimum Wage
- Training course
- Cultural learning and participation officer (level 3)
- Hours
-
Mostly Tuesday to Friday, with occasional evening and weekend work. Shifts to be confirmed.
30 hours a week
- Start date
-
Monday 3 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are looking for someone who is keen to learn and has a passion for learning and participation in museums and heritage.
Your time will be divided between training and practical experience in the workplace which will include:
- Contribute to the creation, development and delivery of educational resources, workshops, and activities for various age groups and interests, including school groups, families, and special interest groups
- Ensure activities meet the expected health and safety, and safeguarding standards
- Deliver engaging talks, interactive workshops, and activities onsite at the museum and offsite in schools and community locations
- Providing excellent customer service
- Work with new communities and broaden the museum's reach, fostering social inclusion
- Support the administration of the schools and community programmes, as required, including recording data and financial information. Using Microsoft Office to provide reports and statistics as and when required
- Develop and enhance skills in written and verbal communication, interpersonal skills, teamwork, organisation, and planning
- Work effectively with other museum staff and volunteers, including curators, learning, marketing and visitor services teams.
- To work on own initiative and with support be the main contact for certain tasks and activities
- Successfully achieving defined outcomes
- Looking for opportunities to improve working practices
- Liaise and communicate with a range of internal and external contacts and use effective communication skills to build good working relationships with a range of stakeholders
- Draft printed and digital communication, including posters, fliers and social media, using online content and social networks as appropriate
- Working occasional weekends and evening to assist colleagues in the delivery of activities and events
Where you'll work
Hartlebury Castle
Hartlebury
Kidderminster
DY11 7XZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ACCESS FURTHER EDUCATION LIMITED
Training course
Cultural learning and participation officer (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Plan, organise and co-ordinate education and community engagement projects on behalf of the organisation, in order to ensure the facilitator (visiting artist or company colleague, freelancer or volunteer) can deliver effectively This could typically include deciding on appropriate content and information including producing event schedules, artist and technical riders, booking artists and practitioners.
- Identify learning objectives of education and community engagement projects and suitability for target audience.
- Work within a set budget, use appropriate resources, venues, systems and technologies to implement the CLP projects ensuring they meet stated objectives and outcomes.
- Ensure projects comply with the organisation’s Health & Safety policies and procedures including Safeguarding children and vulnerable adults.
- Communicate clearly and effectively, adapting methods both verbal and non-verbal as appropriate to the stakeholder or audience, which may include public speaking and/or using social media and digital communication methods.
- Communicate the CLP projects aims, which may include artistic or cultural outcomes, skills and knowledge development, or a range of social and educational outcomes to audiences, partners and colleagues.
- Produce clear, concise project reports, fundraising applications and other written communications.
- Find and participate in professional networks such as arts and culture networks, meetings and events, performances and exhibitions, training and professional development events and industry membership schemes, in order to benefit the organisation.
- Establish, develop and maintain positive relationships with a wide variety of internal and external partners, artists, colleagues, participants and audiences that result in and/or enable successful projects.
- Build effective professional arts and cultural networks and identify the benefits they bring to the projects and wider organisation.
- Contribute and manage audience/participant/venue bookings and ensure artists/external practitioners are recruited for projects as per the organisation’s policies and procedures, including contracting requirements.
- Maintain artist/external practitioner and audience records as directed, which may include personal information, in-line with employer systems and data protection requirements.
- Have excellent time management skills, demonstrating your ability to be organised, meet deadlines within project timeframes and meet budgets requirements.
- Evaluate projects and use feedback to improve current and/or future activity.
- Provide high quality content, which may be in written or image form, as required, to internal/external communications for example e-bulletins, newsletter content, posters, print and meetings, to aid the promotion of, and engagement with, the organisation’s learning and participation programme.
- Contribute to fundraising activities including desk research on potential funding sources, note taking at audience consultation meetings, compiling data and information.
- Identify problems, generate and form ideas to resolve issues, by thinking creatively in response to challenges and identifying when to seek help and support from others.
- Collaborate effectively with colleagues, creative and cultural professionals and other organisations and partners to achieve project aims and objectives.
Training schedule
Cultural Learning and Participation Officer Level 3 Apprenticeship Standard:
- Training will be anticipated to be one taught/support session per fortnight
- It will be a blend of both online sessions and workplace learning
More training information
Training may include the opportunity to attend a national networking meeting with other apprentices on the same programme
Requirements
Desirable qualifications
GCSE in:
- English Language (grade 4 - 9 (C - A*))
- Mathematics (grade 4 - 9 (C - A*))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Team working
- Creative
- Initiative
Other requirements
As you will be working with children and young people, a Disclosure and Barring Service (DBS) check will be conducted as part of your pre-employment checks. If you're a care leaver and you meet the minimum essential criteria, you will be guaranteed an interview. Please ensure this is mentioned on your application. This also applies if you have a declared disability as part of the disability confidence scheme, or if you or a family member is part of the armed forces community as part of the armed forces covenant. Please note if you already have a level 3 or higher qualification in a related area to this apprenticeship or have significant experience, you will be automatically rejected as this is considered overqualified.
About this employer
Worcestershire County Council delivers an array of services which support our residents and businesses. These include providing social care of some of the most vulnerable in society, helping the next generation get the best start in life through education, investing in our transport network, disposing of household waste sustainably, provision of Library services, country parks and supporting health & wellbeing within our communities.
http://www.worcestershire.gov.uk (opens in new tab)
Company benefits
- 26 days paid holiday, plus bank holidays, going up to 31 days after 5 years service. - Local Government Pension Scheme - Professional Learning & Development opportunities - Mylifestyle benefits portal for numerous discounts
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- You will receive a level 3 apprenticeship qualification in Cutural Learning and Participation
- With the completion of this apprenticeship, there may be the opportunity to continue with the organisation on a permanent basis
Ask a question
The contact for this apprenticeship is:
Worcestershire County Council
Gemma Dhami
Gemma.Dhami@worcester.gov.uk
The reference code for this apprenticeship is VAC1000337779.
Apply now
Closes in 26 days (Sunday 14 September 2025 at 11:59pm)
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