Business Administration Apprentice

COMPLETE LEASING SOLUTIONS LTD

Cramlington (NE23 7BF)

Closes in 18 days (Friday 5 September 2025)

Posted on 18 August 2025


Summary

Complete Leasing solutions are looking for a Business Administration apprentice. This is a varied administration role assisting the directors and sales team.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Between 9am – 5pm – Monday to Friday

37 hours a week

Start date

Monday 15 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answering the telephone and generally being the first point of contact when customers call
  • Completing searches on prospective customers and entering data on in house leasing system
  • Calculating base yields and GP margins in deals
  • Completing computerised documentation for customers signature
  • Scanning, filing and other general administrative duties

Where you'll work

Unit 17, Apex Business Village
Annitsford
Cramlington
NE23 7BF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TDR TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator standard level 3.

All training will take place in the workplace.

Requirements

Essential qualifications

GCSE in:

  • English Language or English Literature (grade 5/C or above)
  • Maths (grade 5/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Administrative skills

About this employer

Our dedicated team of Account Managers have a wealth of experience and will deal with your facility from start to finish. Because we are a service driven business our success can only be measured by delivering the best outcome for our customers. With over 30,000 transactions behind us, we must be doing something right! Our team prides itself on working quickly and diligently and that is what our customers have come to expect, so why not “see what our customers have to say”. CLS’s comprehensive network of Funding Partners and Own Book resources means we will have the finance solution your business needs.

https://completeleasing.co.uk/why-cls/about-us/ (opens in new tab)

After this apprenticeship

Potential full time position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

TDR TRAINING LIMITED

The reference code for this apprenticeship is VAC1000337695.

Apply now

Closes in 18 days (Friday 5 September 2025)

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