Business Administrator and Hire Desk Controller Apprenticeship

TIGER PLANT LTD

WILTSHIRE (SN3 4PD)

Closes in 14 days (Monday 1 September 2025 at 11:59pm)

Posted on 18 August 2025

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Summary

If you are looking for your first step into working in an office, Tiger Plant are looking for an apprentice to work from their Head Office in Swindon. This is ideal for those looking to take their first steps into office work in a busy office environment. The college course will run along your full-time position.

• Wage:

  £15,704 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  The pay may be negotiated and may rise after a probation period has been successfully completed.

• Training course: Business administrator (level 3)
• Hours: Monday to Friday between 8am to 5pm. Overtime may be required.

  40 hours a week

• Start date:

  Tuesday 2 September 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Answering telephone and emails for hire desk queries
• Checking, uploading and filing invoices
• Helping run daily reports
• Dealing with customer payment queries
• Taking customer payments
• Raising and sending invoices to customers
• Answering the phone as required
• Responding to emails

Where you'll work

TIGER PLANT YARD
BRIDGE END ROAD
SWINDON
WILTSHIRE
SN3 4PD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEW COLLEGE SWINDON

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

More training information

The successful candidate will be studying Business and Administration Apprenticeship Level 3 at the North Star Campus of Swindon New College. This is an 18-month course with an EPA (End Point Assessment) at the end.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working

Other requirements

Be comfortable with loud and busy environments. We are a small team, but we work well together under pressure.

About this employer

We are a privately owned company that prides itself on being one of the leading providers of this type of plant in the South West of England. A hugely successful business that prides itself on service whilst offering the market leading products.

After this apprenticeship

On completion of the apprenticeship, the offer of a full-time position might be made, which can be one of any positions:

• Full-time role in accounts office
• Full-time role in hire office

Or any number of other roles we have within the business, once you find your passion and direction, we can offer a career for life within our industry.

Ask a question

The contact for this apprenticeship is:

TIGER PLANT LTD

Mary Blake

mary@tigerplant.co.uk

01793 886444

The reference code for this apprenticeship is VAC1000337692.

Apply now

Closes in 14 days (Monday 1 September 2025 at 11:59pm)

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