Apprentice Business Administrator
MEDICARE EMS GROUP UK LIMITED
Chelmsford, Essex (CM2 7SY)
Closes in 14 days (Monday 1 September 2025 at 11:59pm)
Posted on 18 August 2025
Contents
Summary
We are looking for someone to join our growing and expanding team, supporting our EMS academy and office team, the successful candidate will work in a great environment supporting Medicare EMS
- Wage
-
£18,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday
09:00 to 17:00
30 minute lunch break
37 hours 30 minutes a week
- Start date
-
Monday 8 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- The candidate will be working in the office
- Answering the telephone
- Replying back to emails
- Supporting the office team
- Using Microsoft office 365
Where you'll work
Medicare EMS - EMS Academy
Park View Baddow Park Estate
West Hanningfield Road, Great Baddow
Chelmsford, Essex
CM2 7SY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Remote delivery from a proffessional tutor
More training information
Remote delivery of the qualification
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Logical
- Team working
Other requirements
Due to the location of Medicare applicants must have access to a car and drive as the public transport is not accessible. Have good computer skills and the ability to learn how to operate new systems. • Be able to work quickly and efficiently. • Have excellent telephone skills to maintain our high standard of customer service. • Be organised and methodical in the way the work and approach tasks. • Have an interest in recruitment and HR
About this employer
Tell us about the organisation **Updating your employer information will also update the employer information on any current vacancies we are advertising for you** Medicare EMS Group UK Ltd is a leading private ambulance provider specialising in event medicine and providing frontline support to the NHS Ambulance Service. Established in 2003 Medicare has over 20 years of experience within our industry. Medicare maintains a national portfolio of event contracts including the Manchester AO Arena, The O2 Arena, Coventry Building Society Arena, Tottenham Hotspurs Football Stadium and more. We provide ambulances and ambulance clinicians to over 30 racecourses from the North East of England down to the South. Our frontline contracts support three large NHS Ambulance Services by providing frontline ambulances to respond to any 999 call within the area.
Company benefits
Annual leave. Pension scheme.
After this apprenticeship
- Excellent potential to grow and develop within the company
Ask a question
The contact for this apprenticeship is:
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Kerry Traill
Kerry.traill@seetec.co.uk
07903053388
The reference code for this apprenticeship is VAC1000337651.
Apply now
Closes in 14 days (Monday 1 September 2025 at 11:59pm)
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