Business Development / Client Relationship Co - Ordinator Apprentice
VISTA CIVIL ENGINEERING LTD
Tring (HP23 5RS)
Closes in 13 days (Monday 1 September 2025 at 11:59pm)
Posted on 18 August 2025
Contents
Summary
We are looking for an enthusiastic and motivated individual to join our expanding company as a Client Relationship/Business Development Apprentice. You'll be involved in all aspects of sales and marketing, and this role is perfect for someone who is eager to start a career in sales, with a supportive and growth-orientated environment.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Sales executive (level 4)
- Hours
-
Monday to Thursday - 08:30 - 17:00, Friday - 08:30 - 16:30, 30 minutes unpaid lunch.
39 hours 30 minutes a week
- Start date
-
Monday 8 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We have a requirement for a Client Relationship / Business Development Co-Ordinator to join our expanding company. The Client Relationship / Business Development Co-Ordinator will support the Director in our Vista Southern Region and also assist our sister company JLES, in their Southern & Thames regions. The role is primarily based in our Tring office.
This entry-level role is ideal for someone eager to develop a career in Client Relationship management within a supportive and growth-oriented environment.
As a Client Relationship Co-Ordinator, you will support our team in building and maintaining positive relationships with our clients, ensuring high levels of customer satisfaction. You'll assist with identifying opportunities to grow business with both new and existing clients and learn the essentials of account management and customer support.
The ideal candidate will have a passion for building relationships, excellent communication skills, and a proactive approach to problem-solving. While previous experience in client relations or customer service is helpful, it is not required. We are looking for someone who is ready to learn, organised, and excited to make a positive impact within our team.
You will be rewarded by working for a growing company serving the rapidly growing housebuilding sector. We want people who have the drive, ambition, personality, and desire to succeed and overcome challenges. As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.
In addition to a competitive salary, we offer a comprehensive rewards package that includes an excellent bonus scheme, private healthcare, EASE programme, your birthday off, annual company trips, and other benefits that set us apart from most civil engineering firms in the UK.
Our office is an open-plan environment that encourages collaboration and teamwork. Standard hours are 8:30 am to 5:00 pm, with an early finish at 4:30 pm on Fridays.
We're not just hiring employees; we're looking for passionate individuals who thrive on overcoming challenges and are driven to succeed. If you're ready to be part of our success story and grow with us into the management team, your future awaits—apply now and let your career flourish!
Role and Responsibilities:
- Research prospects and opportunities
- Call new prospects
- Arrange meetings
- Client Liaison
- Assistance with conversions
- Work with Marketing Manager on campaigns and marketing material
- Direct marketing
- Attending networking events
- Client entertaining — arranging and attending
- Updating CRM Systems
- Merchandise
- Ad-hoc business-related tasks, including client updates and monthly business operations reporting
Where you'll work
Stotsfold Suite, Church Farm
Station Road, Aldbury
Tring
HP23 5RS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DERBY BUSINESS COLLEGE LIMITED
Training course
Sales executive (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
- Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
- Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
- Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
- Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
- Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
- Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
- Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
- Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
- Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
- Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Training schedule
- In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the business' processes and procedures
- Our training is all completed remotely via Teams with a development coach, who will be available for support
- You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
More training information
DBC Training are a multi-award-winning employment and skills training provider.
We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential
https://dbc-training.co.uk/
Requirements
Essential qualifications
GCSE in:
- English and maths (grade 4)
- Or Equivalent in any subject (grade Pass)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Initiative
- Build & maintain relationships
- Proactive and flexible
- Time management
About this employer
Vista is a London based civil engineering contractor specialising in new-build section 278 and infrastructure schemes across the UK. With our head office located in central London & teams based in Tring (Southern) and Manchester (Northern), we are able to deliver projects all across the country. With over 25 years' experience in highway and drainage works, Vista offers more than your standard main contractor. Our professionally qualified engineers use their key expertise to deal with the multi-faced complexities of Section 278 projects, ensuring all works are completed fright first time' with projects signed off by the council and placed straight onto their maintenance period.
https://www.vista-civils.co.uk/ (opens in new tab)
Company benefits
Quarterly reviews, with the opportunity for a pay rise at each review, depending on performance. We also offer an excellent bonus structure and additional benefits, including birthdays off, annual trips, and private healthcare benefits.
After this apprenticeship
As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.
Ask a question
The contact for this apprenticeship is:
DERBY BUSINESS COLLEGE LIMITED
Heather Duffield
heather@dbc-training.co.uk
07375919487
The reference code for this apprenticeship is VAC1000337598.
Apply now
Closes in 13 days (Monday 1 September 2025 at 11:59pm)
Sign in with your GOV.UK One Login to apply.