Business Administrator Apprentice

EARTH TRIP LIMITED

Chelmsford (CM2 0LD)

Closes in 21 days (Monday 8 September 2025 at 11:59pm)

Posted on 18 August 2025

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Summary

This is a fantastic opportunity to join Earth Trip, a UK-based specialist in responsible holidays. As an Apprentice Business Administrator in the Travel industry, your role includes creating itineraries, managing invoices, communicating with suppliers, and attending travel fairs.

Wage

£12,200 a year

Check minimum wage rates (opens in new tab)

We will review the salary after 4 months based on performance.

Training course
Business administrator (level 3)
Hours
31 hours. 6 hours a day Monday-Friday. During travel, events may be required for evening and weekend working. There are some travel fairs in different parts of the UK and Europe.

31 hours a week

Start date

Monday 15 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • General office administration and ensuring the workspace is tidy and organised
  • Creating and sending invoices to clients and suppliers
  • Responding to customer enquiries via email, phone, and face-to-face interactions
  • Supporting WordPress website updates (training provided)
  • Assisting in the creation and formatting of bespoke travel itineraries
  • Communicating with suppliers to confirm travel arrangements
  • Answering calls and managing office correspondence
  • Participating in travel fairs and promotional events
  • Assisting with marketing and content tasks as needed

Where you'll work

167 Moulsham Street
Chelmsford
CM2 0LD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHELMSFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administration Apprenticeship Standard.
  • An apprenticeship includes regular training with Chelmsford College
  • At least 20% of your working hours will be spent training or studying
  • Details will be made available at a later date

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Mathematics (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Initiative
  • Basic computer literacy
  • Time management
  • Professional telephone manner

Other requirements

We’re looking for someone enthusiastic, curious, and ready to grow. The ideal candidate will have a genuine passion for travel and an active interest in geography, the environment, or sustainability. Whether it’s a love of exploring new cultures, wildlife, or a strong personal hobby like photography, writing, or design, we value individuals who bring creativity and passion to their work. A positive, can-do attitude is essential, along with a willingness to take initiative, share ideas, and get involved in a variety of tasks. If you're motivated, adaptable, and eager to make a real impact, we’d love to hear from you.

About this employer

Earth Trip is an award-winning, UK-based tour operator specialising in tailor-made holidays to Sri Lanka, the Maldives, India, and Africa. We focus on creating meaningful travel experiences that support local communities and promote responsible tourism. Every itinerary we build is personalised to our clients’ interests, and our team prides itself on providing excellent service from start to finish.

https://www.earthtrip.co.uk/ (opens in new tab)

After this apprenticeship

Possibility for continued employment or career progression after the apprenticeship.

Ask a question

The contact for this apprenticeship is:

CHELMSFORD COLLEGE

Tara Whitaker

WhitakerT@chelmsford.ac.uk

01245 293173

The reference code for this apprenticeship is VAC1000337597.

Apply now

Closes in 21 days (Monday 8 September 2025 at 11:59pm)

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