Office Administrator Apprentice
Apex Pumps
Bristol (BS16 4AJ)
Closes in 14 days (Friday 29 August 2025 at 11:59pm)
Posted on 15 August 2025
Contents
Summary
Apex Pumps is a leading UK pump manufacturing business. We require a highly motivated individual. The apprentice will support various departments, including production, sales, finance and logistics, by managing schedules, processing documentation, and assisting with data entry. This apprenticeship provides a clear pathway for career progression.
- Wage
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Competitive
Competitive wage offered
Check minimum wage rates (opens in new tab)
Pension scheme - offers an 'auto enrolment'. Holiday - 33 days. Death in Service. Help@hand. Social events. Training and development. Bonus: 6-monthly discretionary bonus scheme to share some of the profits made at Apex.
- Training course
- Business administrator (level 3)
- Hours
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Mon - Thurs 8am - 4:30pm; Fri 8am - 1pm.
39 hours a week
- Start date
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Monday 8 September 2025
- Duration
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2 years
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The apprentice will support various departments, including production, sales, finance, and logistics.
• Ordering of components, materials, tools, and equipment
• Provide an effective and efficient telephone service to all customers and suppliers, assisting with questions and enquiries
• Managing team meetings, setting up, producing minutes, letters, and follow-up actions
• Organise arrangements for visitors - Reception duties
• Accurately record, input, and update information/data on the company SAP system
• Maintain procedures, policies, and processes
• Manage and maintain computerised and paper filing systems and processes
Where you'll work
Apex Pumps
Unit 1 4 Morely Road, Staple Hill
Bristol
BS16 4AJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SOUTH WEST ASSOCIATION OF TRAINING PROVIDERS LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
On-site in-company training blended with regular online training, leading to a level 3 business administration qualification.
Requirements
Essential qualifications
GCSE in:
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
About this employer
Founded in 1988, Apex Pumps has grown to a leading UK manufacturer of centrifugal pumps, now operating from our modern facilities on Morley Road in Staple Hill, Bristol. Delivering high-quality products and exceptional customer satisfaction. We take pride in our craft, but we don’t take ourselves too seriously—there’s always time for a laugh along the way. We’re a community, not just a company—supporting one another, solving problems together, and always aiming for the highest standards. That spirit is at the heart of everything we do. Four of our current team started out on Apprenticeships with Apex and now work with us full time. As a company, investing in future talent is a top priority. Offering on the job learning opportunities for a variety of apprenticeships, from machinery to admin and IT. That’s why we proudly offer apprenticeship schemes in partnership with local training providers. With the current skills shortage in the industry, we believe in growing expertise from within—offering hands-on learning and real-world experience from day one. Apprenticeship training is deeply rooted in our company culture. In fact, our Co-Director, Sam, began his career as an IT apprentice and has since progressed to a leadership role within the business. His journey is just one example of the incredible progression opportunities available at Apex Pumps.
http://www.apexpumps.com (opens in new tab)
Company benefits
Competitive Pay. Pay is reviewed annually and alongside the annual appraisal. Any awarded increase will be linked to previous KPI’s or personal objectives set, Apex Pumps' overall performance and ability to pay.
After this apprenticeship
Many opportunities to progress within a busy and growing manufacturing organisation.
Ask a question
The contact for this apprenticeship is:
SOUTH WEST ASSOCIATION OF TRAINING PROVIDERS LIMITED
The reference code for this apprenticeship is VAC1000337436.
Apply now
Closes in 14 days (Friday 29 August 2025 at 11:59pm)
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