Apprentice Estate and Letting Agent

WELDONS SALES & LETTINGS LIM

SHAFTESBURY (SP7 9QJ)

Closes in 30 days (Monday 15 September 2025 at 11:59pm)

Posted on 15 August 2025

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Summary

An opportunity for an apprentice Estate and Letting Agent to join our busy Shaftesbury office. No previous experience necessary, as training on the job will be provided. Great commission available!

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Customer service practitioner (level 2)
Hours
Monday - Friday, 9.00am - 5.30pm with a one hour lunch break. Alternative Saturdays, 9.00am - 12.00pm midday.

40 hours a week

Start date

Monday 22 September 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Registering applicants on the telephone and in person
  • Sales & lettings viewings
  • Administration for sale progression
  • Administration for lettings property progression
  • Sales chasing
  • Negotiating own sales / lets
  • Generating new business
  • Dealing with clients directly

Where you'll work

UNIT 19
THE WINCOMBE CENTRE
WINCOMBE BUSINESS PARK
SHAFTESBURY
SP7 9QJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

YEOVIL COLLEGE

Training course

Customer service practitioner (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Training schedule

  • The apprenticeship training is delivered through a combination of workplace learning, and regular college attendance
  • This training will teach you the knowledge, skills and behaviours set out in the Customer Services Practitioner Level 2 Standard
  • On completion the apprentice will receive Customer Services Practitioner Level 2 qualification
  • Functional Skills in maths and English may also be required depending on current level

Requirements

Desirable qualifications

GCSE in:

  • English (grade (Grade Grade A*-C or 9-4))
  • Maths (grade (Grade Grade A*-C or 9-4))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Team working
  • Creative
  • Physical fitness

Other requirements

MUST hold a valid UK driving licence and have own vehicle. You MUST be prepared to commit to your work and training for the duration of the apprenticeship. In some cases, you may be required to have a telephone interview with Yeovil College prior to your application being passed on. If a suitable candidate is found prior to the advertised closing date, it may close earlier so please apply early to avoid disappointment

About this employer

Weldons Sales & Lettings is a family owned and run, award winning local independent agent based in Shaftesbury, North Dorset. Over the years we have built up an enviable reputation for our honesty, integrity and customer service. We treat our clients with respect, and work with them closely to exceed their expectations. We specialise in providing our customers whether buyers, sellers, landlords, tenants or investors with a first-class end to end service. With many years of experience and wealth of local knowledge, we pride ourselves in providing accurate Market & Property appraisals, backed up with recent market intelligence, research and data. Our dedicated team have established a reputation for integrity, honesty and above all putting our clients first.

https://weldonsonline.com/ (opens in new tab)

Company benefits

The commission structure for this role will be confirmed by the company on appointment to the role, as well as other company benefits such as car allowance, fuel etc.

After this apprenticeship

  • Upon successful completion of your apprenticeship, there may be the opportunity for further progression and responsibilities within Weldon’s Sales & Lettings
  • Upon successful completion of the Level 2 Customer Services Practitioner apprenticeship, you can progress onto a Level 3 programme such as Business Administration, Customer Service Specialist, Team Leader

Ask a question

The contact for this apprenticeship is:

YEOVIL COLLEGE

Gabrielle Cobner

StudentRecruitment@yeovil.ac.uk

01935 845380

The reference code for this apprenticeship is VAC1000337427.

Apply now

Closes in 30 days (Monday 15 September 2025 at 11:59pm)

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