Administration Apprentice Level 3 advanced
The Little Haven Hotel
ENGLAND (NE33 1LH)
Closes on Friday 19 September 2025
Posted on 15 August 2025
Contents
Summary
The Little Haven Hotel are looking for an ambitious apprentice to work within their organisation dealing with all aspects of office and adminisrtation work/duties, carrying out the day to day general admin tasks while working towards the level 3 apprenticeship qualification.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
the pay may rise after a probation period has been successfully completed.
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am until 5.00pm.
37 hours per week.
37 hours a week
- Start date
-
Monday 22 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As part of the position carrying out general administration duties the successful candidate will-
- Carry out data input
- Using software appropriate to the company
- Complete documentation
- Work within the policies and procedures/ practices of the employer
- Adhere to all GDPR rules and regulations
- Any others duties as prescribed by the office manager
Where you'll work
RIVER DRIVE
SOUTH SHIELDS
ENGLAND
NE33 1LH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TYNE COAST COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Working towards the Administration level 3
- Regular visits and reviews of progress with a designated tutor
- In-house training direct from the employer
- Regular day release to college each week (day to be confirmed)
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Little Haven Hotel is your perfect seaside retreat in South Shields. Situated directly on the beach and river, with a convenient local slipway for water enthusiasts, our hotel offers breathtaking views and easy access to the stunning North East coastline. We pride ourselves on providing a warm and friendly atmosphere, with a dedicated team—many of whom are first aid trained—ready to ensure your stay is safe and comfortable. Enjoy complimentary parking for a hassle-free visit, and treat yourself to our delicious range of meals including afternoon tea, Sunday lunch, steak and fish night and soft scoop ice cream, perfect for all ages.
After this apprenticeship
Progression to a full time position on completion of the apprenticeship and successful reviews.
Ask a question
The contact for this apprenticeship is:
TYNE COAST COLLEGE
Anthony Kelly
akelly@tynecoast.ac.uk
07747461209
The reference code for this apprenticeship is VAC1000337402.
Apply now
Closes on Friday 19 September 2025
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