Apprentice Paralegal
CARPENTERS LIMITED
Liverpool (L2 2NZ)
Closes in 17 days (Sunday 31 August 2025)
Posted on 14 August 2025
Contents
Summary
As a Paralegal Apprentice, you will play an important role in supporting claims handlers by providing both legal and administrative assistance. This position offers a unique opportunity to gain exposure to a wide range of legal practices. You will work closely with experienced solicitors, paralegals, and managers.
- Wage
-
£20,000 a year
- Training course
- Paralegal (level 3)
- Hours
-
Monday to Thursday 9am - 17:30pm with 1 hour lunch break and Friday 9am until 5pm with 1 hour lunch break
37 hours a week
- Start date
-
Monday 22 September 2025
- Duration
-
2 years
- Positions available
-
3
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Dealing with correspondence with clients, medical agencies, experts, third party insurers and any other relevant parties via email and telephone
Producing, editing and drafting legal documentation and standard forms
Handling confidential and sensitive information in line with data security protocol
Drafting general correspondence and initial drafting of instructions
Using MS packages to produce reports and statistics
Data entry into the case management system and maintaining document filing systems
Assisting claim handlers with the progression and completion of client files
Carrying out basic and supervised legal research
Understanding and utilising basic financial information
Making and receiving telephone calls
Any other administrative tasks, as required
Where you'll work
Tithebarn House
Tithebarn Street
Liverpool
L2 2NZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CILEX LAW SCHOOL LIMITED
Training course
Paralegal (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- assist in administering procedures using most effective channels to progress caseloads.
- conduct legal research using selected sources such as legal databases.
- solve legal technical problems within their remit and escalating as needed.
- present findings from legal research in line with organisational expectations.
- assist in applying the principles of Law to stakeholder cases.
- assist with legal matters and transactions within the organisation.
- communicate using plain English to provide clarification and explanation of the legal process and standard legal terms.
- organise and administer workflow such as legal files, case management and accounting systems to progress work within service level expectations.
- carry out file management activities such as prepare and collate bundles, take and file accurate notes, close and review files, maintain databases and version control.
- use a range of digital tools and technologies, for example to draft legal documents, conduct legal research, carry out data analysis and collaborate with others.
- apply fraud protection measures and cyber security procedures in relation to transactions, keeping up to date with approaches.
- undertake activities to ensure a clear picture of a stakeholder’s needs and risks throughout legal transactions.
- assess risks and benefits to the stakeholder of different options and making recommendations to senior team members to ensure that they work in the stakeholders’ best interests.
- assist in administering procedures using most effective channels to progress caseloads.
- conduct legal research using selected sources such as legal databases.
- solve legal technical problems within their remit and escalating as needed.
- present findings from legal research in line with organisational expectations.
- assist in applying the principles of Law to stakeholder cases.
- assist with legal matters and transactions within the organisation.
- communicate using plain English to provide clarification and explanation of the legal process and standard legal terms.
- organise and administer workflow such as legal files, case management and accounting systems to progress work within service level expectations.
- carry out file management activities such as prepare and collate bundles, take and file accurate notes, close and review files, maintain databases and version control.
- use a range of digital tools and technologies, for example to draft legal documents, conduct legal research, carry out data analysis and collaborate with others.
- apply fraud protection measures and cyber security procedures in relation to transactions, keeping up to date with approaches.
- undertake activities to ensure a clear picture of a stakeholder’s needs and risks throughout legal transactions.
- assess risks and benefits to the stakeholder of different options and making recommendations to senior team members to ensure that they work in the stakeholders’ best interests.
Training schedule
You will complete the Level 3 CILEX Paralegal Apprenticeship qualification whilst also developing the “on-the-job” skills required to build the foundations of a successful career.
In addition to the tuition provided by the training provider, you will also receive training from the internal training team to ensure that your skills are kept up to date.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
About this employer
Here at Carpenters Group, we’ve been providing legal and insurance services across the UK for over 30 years. We’ve grown from a small law firm into a 1500 people strong team made up of insurance professionals, legal experts and best in class corporate services, working across seven office locations. We work in partnership with household name insurers to deliver a variety of fully outsourced claim solutions. We also represent individuals who need expert legal support. As a great place to work our core values underpin how we behave. Our working environment is positive and informal, and we encourage people to work together to perform at their best. We understand that our success as a business depends on the success of our people, which is why we invest in your training, development and social projects, helping everyone to connect and grow. No matter what stage of your career, at Carpenters Group there is a place for you to achieve your potential.
https://www.carpentersgroup.co.uk/ (opens in new tab)
Company benefits
25 days’ holiday plus bank holidays Holiday buy and sell 2 x Volunteering days Matched Giving Medicash cash plan Life Assurance Scheme (4 x salary) Pension scheme Active network of Wellbeing Champions Dress for your day policy
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
CILEX Lawyer
Ask a question
The contact for this apprenticeship is:
CILEX LAW SCHOOL LIMITED
talent@carpentersgroup.co.uk
The reference code for this apprenticeship is VAC1000337340.
Apply now
Closes in 17 days (Sunday 31 August 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.