Trainee Porter / Sales Assistant Apprentice
United Carpets and Beds
Long Eaton (NG10 1LP)
Closes in 28 days (Friday 12 September 2025 at 11:59pm)
Posted on 15 August 2025
Contents
Summary
Working with a small team in a family business responsible for all aspects of the day to day running of the shop.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Customer service practitioner (level 2)
- Hours
-
Shop is open
Monday to Saturday: 9am- 6pm, Thursdays: 8am- 8pm and Sundays: 10am- 4pm.
The Apprentice will work 40 hours in total each week.
40 hours a week
- Start date
-
Monday 15 September 2025
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The responsible person will be involved in all aspects of the business:
- Taking in deliveries including carpet roll stock, cuts and underlay
- Answering the phone
- Ordering stock
- Planning fitting work
- Selling to customers
Where you'll work
Unit 4 High Street
Long Eaton
NG10 1LP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MILLBROOK MANAGEMENT SERVICES LIMITED
Training course
Customer service practitioner (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
- Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
- Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
- Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
- Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
- Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
- Demonstrate patience and calmness.
- Show you understand the customer’s point of view.
- Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
- Maintain informative communication during service recovery.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Physical fitness
Other requirements
This is an active role and you will be on your feet and will include some weekend work.
About this employer
Logan Carpets Ltd T/A United Carpets in Long Eaton has been established for 25 years and sells all types of floor coverings, including carpet, laminate, vinyl LVT and beds.
After this apprenticeship
- There are prospects to develop and grow within the business, could also have your own franchise one day
Ask a question
The contact for this apprenticeship is:
MILLBROOK MANAGEMENT SERVICES LIMITED
Recruitment
recruitment@prostartuk.co.uk
01159468182
The reference code for this apprenticeship is VAC1000337058.
Apply now
Closes in 28 days (Friday 12 September 2025 at 11:59pm)
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