Sales Executive Apprentice

UTILITY STREAM LTD

Warwick (CV34 6LW)

Closes in 26 days (Tuesday 9 September 2025 at 11:59pm)

Posted on 12 August 2025

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Summary

Are you ready for a career where you can truly make an impact. We are looking for dynamic and driven individuals to join our team as a L4 sales executive apprentice. You will gain experience in B2B direct sales within our fast paced, forward-thinking environment, gaining considerable experience within the commercial utilities sector.

Wage

£22,000 a year

Check minimum wage rates (opens in new tab)

£17,000 - £22,000 dependent on age/experience.

Training course
Sales executive (level 4)
Hours
Monday - Thursday, 8.30am - 5.00pm. Friday, 8.30am - 3.00pm (s/t business demand).

37 hours 30 minutes a week

Start date

Wednesday 1 October 2025

Duration

1 year 6 months

Positions available

4

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The purpose of the role is to generate sales (initially as a lead generator) by securing business gas, electric or water contracts.

You will be responsible for building a pipeline of small business prospects through a range of contact strategies - this will mostly be achieved through outbound calling from our existing database.

Key responsibilities will include:

  • Building a pipeline of business opportunities
  • Obtain relevant information from key business owners - such as recent utility bills
  • Generate leads for business consultants
  • Obtain prices and negotiate contracts with clients (this will be following your initial training period)
  • Keep accurate records within our CRM
  • Handle any inbound telephone queries
  • Liaise closely with the Sales Administration team to ensure all contracts are managed in a robust and timely manner
  • Build and maintain your knowledge of the energy industry - including supplier products and services

Where you'll work

Unit 1, Pegasus House
Pegasus Court, Tachbrook Park
Warwick
CV34 6LW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MERCURI INTERNATIONAL (UK) LIMITED

Training course

Sales executive (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Training schedule

You will be undertaking the Sales Executive Level 4 Programme.

Delivery is blended, with monthly 121 coaching with industry-experienced learning and development coaches, utilising teams and facilitated  interactive sessions.

We offer a mixture of learning agreed with the employer which includes 121 coaching and mentoring, we offer an outstanding pass and distinction rate. Learners will interact via our e-portfolio site and have access to a variety of additional resources and sessions managed via eventbright, we also support functional skills where required with in house FS coaches. 

The training and theory are designed to be relevant and applicable to your day-to-day role, it will challenge you and push to you achieve excellence in performance. 

  • Career development and support from day one
  • Opportunities to collaborate with a wide and varied number of functions across the business and the ability to learn new skills
  • A dynamic working environment offering attractive working conditions
  • We are a leader in innovative and sustainable construction solutions, ideal for anyone with an interest in protecting our environment

We are focused on creating and maintaining a positive and inclusive culture focusing on recruiting the best possible people, those that align with our company values and high performing culture, we are committed to rewarding those who share our vision and goals, offering a competitive salary and high OTE.

This role would be suitable for those looking for a change of direction / career, graduates or school-college leavers.

Utility Stream have a number of succesful previous apprentices who will be on hand to mentor, coach and support throughout your journey.

Requirements

Desirable qualifications

GCSE in:

Math and English (grade Grade 4 / C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Other requirements

Applicants local to area preferable.

About this employer

USL are a fast-growing utility consultancy on a mission to Simplify Business Utilities. We help small and large businesses save money on their utilities as well as lower their carbon footprint through a range of technologies. The B2B utility market is an exciting industry to become part of as the UK moves towards a carbon neutral future. We offer a range of great benefits too - including sales incentives, early finish on Friday and extra holiday at Christmas. Further USL have a track record in supporting apprentices to achieve their qualifications.

https://utility-stream.com/ (opens in new tab)

Company benefits

- Modern vibrant office - Dress down and early finish on Friday - Extended Xmas shut down - 10-15 min walk from Leamington Station - Own transport preferable - Applicants local to the surrounding area preferred

After this apprenticeship

A potential full-time position is available once the apprenticeship has been completed with opportunities for further career progression within the company.

This is a genuine opportunity to join a fast paced growing company, we are experienced in supporting apprentices within the business and encourage career progression, we are fun loving, ambitious and vibrant team, fully supportive of your journey, we want you to excel.

Ask a question

The contact for this apprenticeship is:

MERCURI INTERNATIONAL (UK) LIMITED

Stuart Wilson - Maher

stuart-wilson-maher@mi-et.co.uk

07825666673

The reference code for this apprenticeship is VAC1000336800.

Apply now

Closes in 26 days (Tuesday 9 September 2025 at 11:59pm)

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