Building Safety Apprentice

Citizen Housing Group Limited

West Midlands (B37 7YN)

Closes in 13 days (Tuesday 26 August 2025 at 11:59pm)

Posted on 12 August 2025


Summary

Reporting to Building Safety Manager, you will operate as part of the building safety team to provide progressive and high-quality administration support to ensure the safe deliverance of compliance and improvement work in our homes across the group. This is an administrative post supporting the operational delivery of Building Safety works.

Wage

£14,526.20 to £23,492.04, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
Safety, health and environment technician (level 3)
Hours
Monday to Friday 9am-5pm

37 hours a week

Start date

Friday 12 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role of Contract & Commercial Administrator will involve:    

  • Ensure the correct operation and maintenance of Citizen systems, procedures and processes.
  • Provide clerical and administration support, including issuing works to the relevant teams.
  • Assisting the Compliance Officer in checking paperwork is received and applying notes to the jobs for payment to be made and filing the paperwork accordingly against the asset in Doc Share.
  • Checking fire risk actions have been closed with the correct paperwork.
  • Assist the Compliance Officer in maintaining the attributes with new builds and disposals.
  • Assist in running performance reports for live files and distributing to the building safety manager.
  • Run attribute reports and send to the compliance officer/building safety manager to ensure all assets are covered under their contract.
  • Deal with building safety enquiries in a timely manner.
  • Assist with making appointments with customers in a number of fields. 
  • Writing and sending letters to residents in relation to building safety and fire risk actions.
  • All work to be undertaken in line with the Group’s policies and procedures, including Health & Safety, Customer Involvement, Equality and Diversity and Safeguarding.
  • Learn new external systems such as Riskhub, Door Data Systems, WMFS portal and TwinnedIT to assist in giving actions out, assisting with building safety cases and updating of relevant information.

 

Where you'll work

Unit 4040
Lakeside
Birmingham
West Midlands
B37 7YN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PENSHAW VIEW TRAINING LIMITED

Training course

Safety, health and environment technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Present and hold an audiences attention, for example when delivering SHE training, toolbox talks, inductions or presenting data or investigation findings to the workforce or management team. Show they can sell the SHE message, have personal impact, deal with challenge, reflect on personal performance, use appropriate language for the audience
  • Assist the management team in the development, management, implementation and monitoring of the Safety, Health and Environmental Management System by updating systems in line with changes in legislation or best practice, delivering training, coaching operational teams and undertaking workplace inspections
  • Provide advice on the practical implementation of the companys SHE policies and processes applying generic industry guidance into the context of the workplace
  • Identify the hazards and evaluate: workplace instructions that are relevant to the individual’s job; working practices in the individual’s job that may harm themselves or others’; aspects of the individual’s job that could harm themselves or others; which of the potentially harmful working practices and aspects of the individual’s work present the highest risks to themselves or others; how to deal with hazards in accordance with workplace instructions and legal requirements
  • Support the practical application of the workplace instructions and suppliers or manufacturers instructions for the safe use of equipment, materials and products
  • Support and assist in the implementation of SHE inspections and monitoring systems demonstrating the balance between enforcement and internal support
  • Undertake and/or assist with the monitoring, analysis of and reporting of SHE performance
  • Prepare and maintain records relating to safety, health and environmental matters that comply with legal and workplace requirements and are accessible to those who are authorised to use them. E.g. records associated with Provision and Use of Work Equipment Regulations, Lifting Operation and Lifting Equipment Regulations, Noise at Work Regulations, Hand Arm Vibration Regulations or Environmental Permitting Regulations
  • Assist the management team in establishing, managing and maintaining relationships with external stakeholders such as local authorities, Health and Safety Executive, Environment Agency, Occupational Health, Occupational Hygienists and others as required and directed
  • Research Safety, Health and Environmental Issues and best practices. Review updates of health and safety regulations e.g. changes to Construction, Design and Management Regulations or updates to the Control of Substances Hazardous to Health along with workplace instructions, making sure that information is from reliable sources
  • Assist and/or manage the investigation of accidents, incidents, dangerous occurrences, near misses and other incidents as directed
  • Recognise where decisions have a financial cost and assisting to develop a budget
  • Recognise situations where the activity will benefit from contributions and expertise of other internal departments such as HR, Finance, IT or Occupational Health

Training schedule

  • Training will take place through a virtual classroom at your place of work.
  • You will be assigned a trainer to work with throughout the programme.
  • Safety, health and environment technician (Level 3) apprenticeship standard.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience

Other requirements

Previous experience of working with customers is required, along with IT skills in order to input and retrieve data. Role will be based in Torrington Office in Coventry until Spring/Summer next year then move to Birmingham Business Park.

About this employer

We’re committed to providing services that meet people’s different needs and building staff awareness and understanding of individual needs. Join our team and play a part in making a real difference to people’s lives. We are an employer of choice and homes are our foundation of life.

https://www.citizenhousing.org.uk (opens in new tab)

Company benefits

•Annual leave starts at 25 days per year plus bank holidays •Annual leave purchase scheme, option to buy up to an additional 5 days per year •Enhanced family leave •Organisational Sick Pay •Generous Pension Scheme

After this apprenticeship

  • Possibility of moving onto higher safety qualification within role.

Ask a question

The contact for this apprenticeship is:

PENSHAW VIEW TRAINING LIMITED

Kathryn Hewitt-Meadows

kathryn.hewitt-meadows@penshawview.co.uk

The reference code for this apprenticeship is VAC1000336745.

Apply now

Closes in 13 days (Tuesday 26 August 2025 at 11:59pm)

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