Apprentice HR Assistant

The Sheffield College

South Yorkshire (S2 2RL)

Closes in 16 days (Friday 29 August 2025 at 11:59pm)

Posted on 12 August 2025


Summary

The People Apprentice will assist and support the People team across the full range of administration tasks undertaken by the various teams within the People function under the guidance of colleagues. The post is accountable to the People Business Partner and will play a key role in ensuring the quality of service provided.

Training course
HR support (level 3)
Hours
Monday - Friday 9am - 5pm 37 hours per week

37 hours a week

Start date

Monday 17 November 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main Responsibilities:

The post holder will be responsible for providing a variety of administrative support for all elements of our people processes in the following areas:

·People Operations

·Payroll

·Recruitment

·People Experience (advisory, business partnering and organisation design projects)

·Learning and development

In particular:

·Supporting the department/s with day-to-day administration e.g. duties associated with supporting recruitment and onboarding including assisting with pre-employment checks and new starter processes, maintaining the Single Central Records, casework and organisation of Learning and Development courses

·Supporting the department/s email boxes, ensuring that emails are responded to timely and assigned to the relevant areas

·Supporting the maintenance of employee files

·Contribute to the workflow of the department/s

·Work on specific projects identified by the department/s

·Undertake all appropriate training and development in accordance with a planned programme

·Ensuring that all relevant work activities underpin the College’s commitment to safeguarding children and vulnerable adults

·Training in the use of computer systems relevant to the department/s e.g. iTrent HR and Payroll system

From time-to-time these responsibilities may be reviewed so that they evolve as part of the college’s strategic growth and success. You may also be required to take on other tasks related to the job to support the College in the delivery of its strategic aims, without changing the role's main purpose.

Where you'll work

Granville Road
Sheffield
South Yorkshire
S2 2RL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SHEFFIELD COLLEGE, THE

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

The Apprentice will be completing a Level 3 HR Support CIPD Qualification alongside receiving on-the-job training and feedback.

College attendance at Pennine Five Campus, Sheffield.

Once per week college sessions.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C or L2 Equivalent)
  • Maths (grade 4/C or L2 Equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Team working

Other requirements

Cross College Responsibilities: You may be required to participate in cross-college teams and working groups on key projects. You may need to attend relevant internal committees and groups. You will act as a role model to colleagues, ensuring that the responsibilities of the post are carried out in line with the College’s FREDIE+ values and behaviors. Student Related Responsibilities: · Anyone who has regular contact with children and young people in their day-to-day responsibilities must ensure they are safe. You will work with the Safeguarding Team, ensuring concerns regarding students/apprentices are shared in a timely, accurate manner · You will be involved in supporting college open days, during the exam season student enrolment, and any other required events. Other Responsibilities: All staff have a responsibility to ensure that the college provides a safe and sustainable environment for students, staff and visitors. You will support this by: · Understanding and undertaking specific responsibilities for their role as documented within the Health and Safety Policy and Procedures. · Ensure compliance with Data Protection Regulation · Ensure that environmental sustainability is a key consideration in the actions we take, working towards the college’s environmental strategy and net zero ambition.

About this employer

The Sheffield College is a large, vibrant and diverse further education college and we are proud of how the college contributes to transforming lives through learning by meeting local skills needs.

https://www.sheffcol.ac.uk/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Potential of full time employment upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

SHEFFIELD COLLEGE, THE

Alice Mee

alice.mee@sheffcol.ac.uk

The reference code for this apprenticeship is VAC1000336731.

Apply now

Closes in 16 days (Friday 29 August 2025 at 11:59pm)

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