Pharmacy Services Apprentice (Level 2)

County Pharmacy

REDDITCH (B97 4AB)

Closes in 20 days (Tuesday 2 September 2025 at 11:59pm)

Posted on 12 August 2025

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Summary

The apprentice will be working alongside experienced dispensing assistants while carrying out the duties, including prescription receipt, form completion & processing, handing out of prescriptions and stock ordering. They will need to display a good level of customer service and will be supervised by the responsible pharmacist at the pharmacy.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Pharmacy services assistant (level 2)
Hours
Monday to Friday, 9.00am- 5.00pm. Shifts may work evenings and weekends.

40 hours a week

Start date

Monday 8 September 2025

Duration

1 year 3 months

Positions available

4

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Handling customer queries in confidence
  • Collection of prescription charges/checking patient exemption statements
  • Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
  • Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions
  • Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
  • Ensuring that all dispensary equipment is kept clean and in good working order

Where you'll work

13-15 CHURCH ROAD
REDDITCH
B97 4AB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BIRMINGHAM METROPOLITAN COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

  • The successful candidate will complete a full Level 2 Pharmacy Apprenticeship Standard
  • A competence based qualification i.e. NVQ/QCF
  • A knowledge-based qualification i.e. Technical Certificate
  • Employer Rights & Responsibilities
  • Personal Learning & Thinking Skills
  • The training will be provided by Birmingham Metropolitan College on a day-release basis and will attend Matthew Boulton College

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)
  • Science (To allow progression onto the Level 3) (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

Church Green Pharmacy is an independent dispensing chemist in a fast peace environment, focusing on customer care. Moreover, we offer range of perfumes and beauty stock to satisfy our customers at all times. The pharmacy serves the community in Redditch and is a long standing and established business where you can start your career in an exciting industry.

After this apprenticeship

  • Potential progression on to the Level 3 Pharmacy Technician apprenticeship

Ask a question

The contact for this apprenticeship is:

BIRMINGHAM METROPOLITAN COLLEGE

BMet Recruitment Team

recruitment@bmet.ac.uk

0121 362 1122

The reference code for this apprenticeship is VAC1000336680.

Apply now

Closes in 20 days (Tuesday 2 September 2025 at 11:59pm)

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