Sales Administrator Apprentice

FREESTYLE IT LTD

HOOK (RG27 9GR)

Closes in 17 days (Friday 29 August 2025 at 11:59pm)

Posted on 11 August 2025

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Summary

Exciting opportunity to become join this ambitious MSP and value added reseller Freestyle TS. In 2024 Freestyle TS became an employee-ownership trust. This role provides fantastic exposure to everything that's involved in creating great business relationships.

Wage

£16,500 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, shifts TBC.

40 hours a week

Start date

Monday 15 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the Account Managers and Sales Team with quoting, ordering, deliveries, and invoicing for all customers.
  • Ensure efficient running of inbound and outbound warehouse activities.
  • Field inbound calls and make outbound calls to customers, vendors, and suppliers.
  • Communicate with suppliers and vendors on customer opportunities.
  • Management of sales reports. 

Where you'll work

2 THE CYGNETS
MURELL GREEN BUSINESS PARK
LONDON ROAD
HOOK
RG27 9GR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BASINGSTOKE ITEC LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The training for this role is delivered using a mixture of remote and face to face delivery.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Patience
  • Enthusiasm

Other requirements

The employer's premises are not easily accessible by public transport, please make sure you can get to the premises before applying.

About this employer

Since our incorporation in 2002, we've evolved with the IT landscape and currently manage successful relationships with over 100 different companies, ranging from global enterprises to small local businesses, who rely on us for IT Support, services, and solutions. As of 2024, Freestyle TS became an employee-ownership trust. So, when you join Freestyle TS, you're not joining a regular company; through the trust you'll have indirect ownership of a long-standing, prosperous company, you can receive annual tax-efficient bonuses, you'll have greater control over the company direction and you'll be working with a more committed, engaged team.

Company benefits

Potential annual company bonus Join employee-ownership trust Tax efficient Bonus scheme Company Pension Scheme Employee events Training and Development opportunities

After this apprenticeship

  • Potential to progress to level 4 qualifications

Ask a question

The contact for this apprenticeship is:

BASINGSTOKE ITEC LIMITED

The reference code for this apprenticeship is VAC1000336544.

Apply now

Closes in 17 days (Friday 29 August 2025 at 11:59pm)

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