Level 3 Business Administrator Apprentice
OAKLAND JOINERY & INTERIORS LIMITED
Stoke on Trent (ST6 1JQ)
Closes in 12 days (Tuesday 26 August 2025 at 11:59pm)
Posted on 11 August 2025
Contents
Summary
Due to growth and a busy pipeline of work well into 2025, the internal office team needs support with day-to-day business administration. This is a great opportunity to join a small team, with a chance to develop a wide range of skills within a fast paced, busy construction industry.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Apprentice wage moving to minimum wage once qualified. Annual reviews carried out and wages applied based on performance .
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 8.30am - 4.30pm.
37 hours 30 minutes a week
- Start date
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Monday 1 September 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- General admin
- Supporting staff with day-to-day admin tasks
- Purchasing
- Project support
- Data collection
- Office organisation
- Compliance support (Quality/Environmental/H&S)
- Document and folder management
- Employee timesheet & holiday management
- Invoicing (subcontractor & supplier)
- Emailing and/or phoning suppliers / clients
- Arranging calendars / events
The list is non-exhaustive, a full job spec would be drawn up prior to employment.
Where you'll work
Burslem Enterprise Centre
Moorland Road
Burslem
Stoke on Trent
ST6 1JQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
STOKE ON TRENT COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Work-place based training with visits from your assigned college tutor.
More training information
Level 3 Business administrator Apprenticeship Standard
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or Above)
- Maths (grade 4 or Above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- IT skills
- Attention to detail
- Administrative skills
- Team working
- Initiative
- Punctual
- Enthusiastic
- Self-motivated
Other requirements
Driving licence preferred or working towards it. An interest in construction is desirable but not essential.
About this employer
Oakland Joinery & Interiors was started in 2018 by Ricky Price & Paul Meir after recognising an opportunity to provide high level, commercial joinery services to the construction sector. Specialising in the supply and installation of commercial joinery and interior refurbishment contracts for varied clients across all sectors, with a focus on education, new-build & construction, public sector and leisure & hospitality. We have a wealth of experience working closely with some of the largest construction companies in the UK. Our background in large scale commercial contracts means that we are able to fully project manage contracts from start to finish, completing on time, on budget and to the highest standards. Our objectives and commitments include: • To satisfy and exceed client expectations, achieving repeat business • To embed quality management, offering a ‘right first time’ methodology • To apply risk-based thinking, ensuring consistent ‘on time – on budget’ project delivery for clients • To commit to staff through training and development of apprentices whilst promoting growth from within at all levels • To be responsible for our environment by reducing emissions to both land and air, focusing on ‘cradle to grave’ whole life considerations.
After this apprenticeship
- Possible progression into office manager and/or similar construction related office roles
Ask a question
The contact for this apprenticeship is:
STOKE ON TRENT COLLEGE
Rachel Ferneyhough
rachel.dawson@stokecoll.ac.uk
07786113878
The reference code for this apprenticeship is VAC1000336472.
Apply now
Closes in 12 days (Tuesday 26 August 2025 at 11:59pm)
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