Business Administration Apprentice
Hartsdown Academy
Margate (CT9 5RE)
Closes in 27 days (Thursday 11 September 2025 at 11:59pm)
Posted on 11 August 2025
Contents
Summary
Hartsdown Academy have an exciting position for a Business Administrator Apprentice to join their team, to provide general clerical or administrative support to the school under the direction or instruction of senior staff.
- Wage
-
£14,526.20 to £23,492.04, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, term time only.
8.30am - 4.30pm Monday -Thursday, 8.30am - 4.00pm Fridays with 30-minutes lunch break each day. A free school meal will also be provided to the apprentice.
37 hours a week
- Start date
-
Monday 15 September 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering the telephone, transferring calls to appropriate staff or taking messages
- Reception duties, including greeting visitors, ensuring they sign in, informing the relevant member of staff of their arrival and escorting visitors around the school when needed
- Distribution of messages/incoming items to staff/students around school
- Collecting students from lesson when required
- Ensuring the reception area is kept clean, tidy and welcoming for visitors
- Distributing incoming post
- Typing correspondence
- Filing, photocopying, scanning, shredding
- Booking of meeting rooms
- Hospitality when required
- Assisting the Office Manager with the organisation of Academy events e.g. annual prom, leavers event, vaccinations, school photos
- Work with the student reception team to assist with attendance e.g. parent phone calls and maintaining student’s attendance records
- Assist with the administration of the admissions process e.g. inputting admissions data onto the school database and assisting with the organisation and running of transition events
- Work with the finance team to input invoices and assist with other finance related tasks
- Work with staff to obtain information about school events to advertise or celebrate and put these on the school website and social media pages
- Any other administrative duty as requested by the Office Manager or Senior Leadership Team
Where you'll work
George V Avenue
Margate
CT9 5RE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
EKC GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 Apprenticeship Standard
- Online monthly workshops, with two team building workshops held in person
Requirements
Essential qualifications
GCSE in:
- English (grade C/4)
- Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Problem solving skills
- Administrative skills
- Team working
- Creative
About this employer
Hartsdown Academy are a Secondary School based in Margate. Their core values "The Hartsdown Way", compromising the word "Strive".
After this apprenticeship
- Potential full-time per annum position
Ask a question
The contact for this apprenticeship is:
EKC GROUP
Hope Smith
hope.smith@eastkent.ac.uk
01227811315
The reference code for this apprenticeship is VAC1000336468.
Apply now
Closes in 27 days (Thursday 11 September 2025 at 11:59pm)
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