Adults Support Worker Apprentice
Worcestershire County Council
Bromsgrove (B60 2BQ)
Closes in 18 days (Friday 29 August 2025 at 11:59pm)
Posted on 11 August 2025
Contents
Summary
Resource centres support individuals with complex learning disabilities, physical needs, mental health, and other related health and social care needs. As a Support Worker, you'll provide a range of assistance with personal care to general day-to-day support with the aim of meeting the individual's chosen outcomes and promoting their independence.
- Wage
-
£14,526.20 to £23,492.04, depending on your age
National Minimum Wage
- Training course
- Adult care worker (level 2)
- Hours
-
Monday to Fridays from 8.45 am to 4pm with a 4.45pm finish on Wednesdays.
37 hours a week
- Start date
-
Monday 6 October 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Our enthusiastic and experienced teams are looking for an apprentice to develop their skills in social care!
We follow health action plans, behaviour and epilepsy plans, and thorough risk assessments. Some individuals are mobile, others use wheelchairs or aids, so moving and handling may be needed. We support meaningful activity participation and encourage community engagement and social inclusion.
Other responsibilities include:
- To assist and support people using the service with personal care and physical tasks e.g. assistance with dressing, washing, bathing and with meals
- Talking and helping people using the service to maintain contact with family, friends and community, and recreation
- To participate in the normal domestic tasks connected with the daily routine of the service and the personal needs of the people using the service
- To enter details of incidents and events occurring during a period of duty in the appropriate records, and to report verbally to the senior member of staff on duty before leaving the premises
- To report and record significant matters in the lives of people using the service in accordance with the department’s policy to Access to Records
- To maintain and update care plans and risk assessments with people using the service and senior staff on duty
- To distribute and administer medication as instructed
- To attend and participate in staff meetings and supervisions
- To conduct regular surveillance and observations of people using the service and the building throughout the period of the shift
General Accountabilities:
- To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training
- To undertake health and safety duties commensurate with the job and/or as detailed in the Directorate’s Health and Safety Policy
- The nature of the work requires duties to be undertaken which will involve lifting carrying and moving for which appropriate training will be provided. The post holder must be able to physically deliver these
- Working with some vulnerable adults can, at times, be emotionally challenging for which appropriate support will be provided through management supervision. The post holder must be able to deal with such mental demands
The successful candidate will have the following abilities:
- Effective communication and interpersonal skills, both oral and written
- An understanding of the rights and needs of people with a disability
- An understanding of how to promote independence and give choice to people using the service
- An understanding of how to promote dignity and respect
- Proven ability to write and record essential information clearly and accurately
- The ability to work on own initiative and in a team
- An ability to be flexible in helping to meet the needs of the establishment
- The ability to demonstrate anti-oppressive practice and a commitment to equal opportunities
- A full awareness of the need to preserve the dignity of every individual and accept total confidentiality
- Commitment to training and professional development
Please note that this post is exempt from the Rehabilitation of Offenders Act and meets the definition of regulated activity (as defined by the Safeguarding Vulnerable Groups Act 2006) and is therefore subject to an enhanced Criminal Records Check (via the Disclosure Barring Service, DBS, as defined by the Police Act) and the relevant children and/or Adults barred list checks.
Where you'll work
Wendron Centre
17 Chapel Street
Bromsgrove
B60 2BQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PARAGON EDUCATION & SKILLS LIMITED
Training course
Adult care worker (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
- Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
- Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
- Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
- Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
- Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
- Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
- Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
- Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions
- Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs
- Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
- Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
- Develop personal resilience and access support to maintain wellbeing of self.
- Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
- Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
- Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
- Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
- Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
- Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
- Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
- Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
- Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
- Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
- Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
- Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
- Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
- Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
- Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions
- Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs
- Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
- Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
- Develop personal resilience and access support to maintain wellbeing of self.
- Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
- Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
- Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
- Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
- Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
- Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
Training schedule
Training will make up 20% of the work week, so one day a week will be dedicated to your apprenticeship.
This will involve lessons via Microsoft Teams with some training to be conducted in-person.
Requirements
Desirable qualifications
GCSE in:
- English Language/Literature (grade 4 - 9 (C - A*))
- Mathematics (grade 4 - 9 (C - A*))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
If you're a care leaver and you meet the minimum essential criteria, you will be guaranteed an interview. Please ensure this is mentioned on your application. This also applies if you have a declared disability as part of the disability confidence scheme, or if you or a family member is part of the armed forces community as part of the armed forces covenant. Please note if you already have a level 2 or higher in an adult care-related qualification or have significant experience, you will be automatically rejected as this is considered overqualified. A DBS check is conducted as part of the pre-employment checks as this role involves interaction with vulnerable adults.
About this employer
Worcestershire County Council delivers an array of services which support our residents and businesses. These include providing social care of some of the most vulnerable in society, helping the next generation get the best start in life through education, investing in our transport network, disposing of household waste sustainably, provision of Library services, country parks and supporting health & wellbeing within our communities.
http://www.worcestershire.gov.uk (opens in new tab)
Company benefits
- 26 days paid holiday, plus bank holidays, going up to 31 days after 5 years service. - Local Government Pension Scheme - Professional Learning & Development opportunities - Mylifestyle benefits portal for numerous discounts
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
You will receive a level 2 apprenticeship qualification in Adult Care Work. With the completion of this apprenticeship, there may be the opportunity to continue with the organisation on a permanent basis.
Ask a question
The contact for this apprenticeship is:
Worcestershire County Council
Tracy Hodges
THodges@worcestershire.gov.uk
The reference code for this apprenticeship is VAC1000336390.
Apply now
Closes in 18 days (Friday 29 August 2025 at 11:59pm)
Sign in with your GOV.UK One Login to apply.