Community and Nursery Business Admin Apprentice - Sneinton Community CIC
SNEINTON COMMUNITY CIC
NOTTINGHAM (NG2 4HT)
Closes in 22 days (Saturday 30 August 2025 at 11:59pm)
Posted on 8 August 2025
Contents
Summary
As a not-for-profit social enterprise, the organisation is committed to creating welcoming, accessible spaces that bring people together and support local wellbeing. With a strong focus on inclusivity, we offer a range of services, activities, and outreach programmes designed to empower individuals and strengthen community connections.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Variety of shift from 7.00am - 7.00pm. TBC
30 hours a week
- Start date
-
Sunday 31 August 2025
- Duration
-
1 year 9 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Business Administration Apprentice at Sneinton Community CIC, you’ll play an essential role in supporting the smooth running of both our inclusive, community-focused centre and our on-site nursery. This is a dual role offering a unique opportunity to gain valuable experience in two settings, helping to deliver vital services to our local community.
Working closely with a friendly and supportive team, you’ll carry out a variety of administrative and operational tasks across both areas, building strong skills in communication, organisation, and digital literacy.
Key Responsibilities:
- Community Centre Administration
- Monitor and respond to email enquiries in a timely and professional manner
- Answer incoming phone calls and direct queries to the appropriate team member
- Assist with internal and external communications, including newsletters and updates
- Create and maintain contact lists for community projects and events
- Support project coordination through scheduling, documentation, and follow-ups
- Log funding sources and contacts into the CRM system
- Assist with preparing quotes and invoices for community services and events
- Send invoices to the accounts team and track payments
- Maintain accurate digital and paper records and filing systems
- Support marketing efforts including social media content, posters, and event promotion
- Promote volunteer opportunities across relevant platforms and networks
- Nursery Administration
- Welcome parents and visitors to the nursery in a warm, professional manner
- Assist with the onboarding process for new children (e.g., paperwork, document checks)
- Help manage children’s attendance records and daily sign-in/out sheets
- Support nursery staff with printing, filing, and resource preparation
Update parent communication platforms and noticeboards as needed - Maintain organised storage of child records, permission forms, and incident logs
- Assist with planning and promoting nursery events and activities
General Responsibilities:
- Participate in training sessions and workshops as part of your apprenticeship programme
- Develop core business administration skills including time management, communication, and IT proficiency
- Receive ongoing mentorship and guidance to support your personal and professional growth
Where you'll work
SNEINTON COMMUNITY C I C
50 SNEINTON
NOTTINGHAM
NG2 4HT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NOTTINGHAM COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 Apprenticeship Standard
- Functional Skills in English and maths if required
21 months inclusive of 3 month EPA period - Monthly College attendance – one day per month Nottingham City Hub Campus
- Please note that as this is an apprenticeship standard you will be required to sit an end point assessment.
Please click on the link below for more information regarding End Point Assessment:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
Requirements
Essential qualifications
GCSE in:
- English (grade 9-4)
- Maths (grade 9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
About this employer
This is not your average community centre but a dynamic hub for collaboration, creativity, and social impact. WWW.sneintoncommunity.co.uk
After this apprenticeship
- Full time positions available upon completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
NOTTINGHAM COLLEGE
The reference code for this apprenticeship is VAC1000336375.
Apply now
Closes in 22 days (Saturday 30 August 2025 at 11:59pm)
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