Business Admin Level 3 Apprenticeship - Pro-Help Limited

PRO-HELP LIMITED

LEICESTER (LE4 1HB)

Closes in 15 days (Sunday 24 August 2025 at 11:59pm)

Posted on 8 August 2025

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Summary

We are currently seeking to recruit a hardworking and enthusiastic individual to join our administration team. The Business Administration Apprentice will be expected to give comprehensive administrative support to the admin team.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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£7.55 per hour

Training course
Business administrator (level 3)
Hours
Monday to Friday, between 8.00am- 4.00pm.

37 hours 30 minutes a week

Start date

Monday 25 August 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

During your role as a Business Administration Apprentice, you will undertake a variety of administrative and clerical procedures to support the efficient running of Pro Help Limited. Your day-to-day duties will include:

  • Perform a wide range of administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organisation
  • Answer, screen, and transfer inbound phone calls, taking messages when necessary
  • Greet and assist visitors, ensuring they sign in and out and providing them with any necessary information or assistance
  • Sort and distribute incoming mail and prepare outgoing mail for pickup or courier
  • Schedule and coordinate meetings, appointments, and travel arrangements for managers or supervisors
  • Maintain electronic and hard copy filing system, ensuring documents are organised and easily accessible
  • Perform data entry tasks, including updating and maintaining databases, spreadsheets, and other records
  • Assist with basic bookkeeping tasks using QuickBooks or similar software
  • Order office supplies and maintain inventory levels to ensure adequate stock is available

Where you'll work

BEAUMONT LEYS ENTERPRISE CENTRE
72 BOSTON ROAD
OFFICE 7
LEICESTER
LE4 1HB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LET ME PLAY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administration Qualification. (All learning is delivered online/ remote) 
  • Training Provider: LMP Education (rated 1st best UK training provider)
  • Functional Skills English and maths if required

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 or above (Level 2))
  • Maths (grade 4 or above (Level 2))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative

About this employer

Pro Help Limited specialise in providing quality Nursing and Home Care services to private clients, NHS in the East Midlands, residential homes, and local councils. Our staff are trained to help adults who are: • Elderly • Recovering from illness or surgery • Terminally ill Our staff are able to assist adults who have: • Physical disabilities • Learning disabilities • Challenging behaviour

After this apprenticeship

  • Completion of the Level 3 qualification and potentially a permanent position

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

Horiya

horiya.haji@lmpeducation.org

The reference code for this apprenticeship is VAC1000336374.

Apply now

Closes in 15 days (Sunday 24 August 2025 at 11:59pm)

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