Business Administration Apprentice

BONDLOC (UK) LTD

WORCS (DY12 2TZ)

Closes in 22 days (Sunday 31 August 2025 at 11:59pm)

Posted on 8 August 2025


Summary

An exciting opportunity has arisen at Bondloc UK LTD working as office administrator providing support with filing, answering the phones, dealing with enquiries and all other administration duties to support the team.

Training course
Business administrator (level 3)
Hours
Monday - Thursday 8.00am - 5.00pm and Friday, 8.00am - 1.00pm

30 hours a week

Start date

Wednesday 3 September 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This role will provide training in a variety of different areas of an office environment. 

General Office

  • Answer phones
  • Filing
  • Post

Customer Services

  • Raise NCR’s
  • Raise credit’s
  • Order updates for customer
  • Advising Late orders

 

Emails

  • Orders
  • Delivery enquiries
  • Complaints/ncrs
  • Freight companies
  • Price queries
  • Copy invoices
  • Telephone messages

Dispatching

  • Dispatch orders
  • Raise delivery notes
  • Book on UPS
  • Arrange collections for exports
  • Raise paperwork (Commercial invoice, packing list DGN certificate of origin EUR1)

Where you'll work

UNIT 2 BEWDLEY BUSINESS PARK
LONG BANK
BEWDLEY
WORCS
DY12 2TZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NCG

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will be required to attend Kidderminster College one day a week in order to achieve your Business Administrator Level 3 Standard and off the job training

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Team working
  • Computer literacy
  • Able to work independently
  • Proficient in outlook
  • Adaptability
  • Hard-working

About this employer

Manufacture and distribution of adhesives and sealants.

http://www.bondloc.co.uk (opens in new tab)

After this apprenticeship

  • There may be a potential full time position once completed the apprenticeship

Ask a question

The contact for this apprenticeship is:

NCG

Bethany Wigham-Moule

bethany.wighammoule@kidderminster.ac.uk

01562 543528

The reference code for this apprenticeship is VAC1000336295.

Apply now

Closes in 22 days (Sunday 31 August 2025 at 11:59pm)

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