Apprentice Office Administrator
OMG EIS LTD
LONDON (E1 6BG)
Closes in 10 days (Friday 22 August 2025 at 11:59pm)
Posted on 8 August 2025
Contents
Summary
We seek an experienced and proactive administrator to manage our school's administrative operations and quality assurance processes. As an administrator, you will play a crucial role in maintaining efficient administrative systems and procedures while upholding the highest quality standards in our school.
- Wage
-
£14,999.92 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 09:00 to 17:00.
37 hours 30 minutes a week
- Start date
-
Monday 1 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
General duties on a day-to-day basis:
- Answering phone calls and handling queries: You will be the first point of contact for incoming phone calls, greeting callers professionally, understanding their needs, and directing them to the appropriate person or department. You will also handle general queries, providing course information and assistance as required.
- Purchase order and invoice management: Your responsibilities will include raising, recording, and processing purchase orders and invoices related to our school. This involves ensuring accurate documentation, tracking orders, and maintaining organised records.
- General administrative duties: You will contribute to maintaining an efficient office environment by performing general administrative tasks such as scanning documents, filing paperwork, sending letters to parents, doing post office runs, and handling confidential materials.
- Data entry and spreadsheet work: Accurate data entry and management are essential. You will work with spreadsheets to record and update information, including learner exam results and other relevant data.
Specific Duties:
- Learner registration and assessment: You will assist in the registration process for learners, collecting necessary information,ensuring accuracy, and entering details into our registration system.
- Learner file management: Maintaining up-to-date and organised learner files is crucial. You will ensure learner files are complete, accurate, and properly stored on shared drives or systems, including essential documents and certifications.
- Exam result tracking: Accurate recording and updating of learner exam results are vital for monitoring progress and meeting reporting requirements. You will maintain designated trackers or systems for this purpose.
- Communication and coordination: Effective communication is key. You will liaise with students and tutors, conveying important information such as class schedules and student absences. Clear and professional communication skills, both written and verbal, are essential for coordination and smooth operations.
- Support to head of IT and compliance: You will provide administrative support, including reporting, organising paperwork and data, scheduling meetings, and assisting with diary management. Additionally, you may be involved in preparing reports, taking meeting notes, and supporting HR-related duties.
- HR and staff management support: Assisting with HR-related tasks, such as managing HR files, maintaining statutory documentation, recording staff absence, and supporting new staff onboarding, will be part of your role.
Where you'll work
85 COMMERCIAL STREET
LONDON
E1 6BG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PROFILE DEVELOPMENT AND TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administrator Apprenticeship Standard
Preparation for End Point assessment - Work-based and tutor-supported online training delivery
- Level 2 Functional Skills in English and maths if required
- https://skillsengland.education.gov.uk/apprenticeship-standards/st0070-v1-0
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Presentation skills
- Administrative skills
- IT Experience
- Microsoft Office Skills
About this employer
OMG Education Independent School is a vibrant and welcoming alternative provision with a strong commitment to academic excellence and student wellbeing.
After this apprenticeship
Potential permanent employment.
Ask a question
The contact for this apprenticeship is:
PROFILE DEVELOPMENT AND TRAINING LIMITED
Vicky Davies
vicky.davies@profiledt.co.uk
The reference code for this apprenticeship is VAC1000336251.
Apply now
Closes in 10 days (Friday 22 August 2025 at 11:59pm)
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