Workshop Administrator Apprentice
CENTURY WATCH REPAIRS LTD
STEVENAGE (SG1 3DW)
Closes on Tuesday 30 September 2025
Posted on 7 August 2025
Contents
Summary
Century Watch Repairs Ltd is an independent workshop working with brands including Omega, Tag, Cartier, Longines, Rolex & Breitling. Whilst developing as an Administrator Apprentice, Century Watch Repairs Ltd will introduce the successful candidate into the world of Horology, helping them take the first steps towards becoming a Watch Technician.
- Wage
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£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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09:00 – 17:00 Monday to Friday with 30 minutes for lunch.
37 hours 30 minutes a week
- Start date
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Monday 6 October 2025
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Our expectations of you will be high, but the working environment can be fun and those that perform well, will have access to exciting long-term career opportunities. If you enjoy working as part of a team and feel that you can provide exceptional support to colleagues, this could be the perfect opportunity for you.
- Dealing with customers via the phone and email
- Booking in watches received
- Preparing shipments to be sent to customers
- Working with the quality control department. checking timekeeping, performance and waterproofing before releasing watches back to customers
- Welcoming customers into the offices and helping with enquiries
- Producing technical estimates, giving a breakdown of cost and parts required
- Ordering of parts for repairs
- Allocation of work to the watchmakers
- Support with marketing content and producing posts
- Completion of general administration and office tasks as required
Where you'll work
114 HIGH STREET
STEVENAGE
SG1 3DW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ISALES ACADEMY LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administration Apprenticeship
- Classroom sessions are bi-weekly
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Team working
- Initiative
- Patience
Other requirements
You will be technically minded and able to complete intricate work where you will need to demonstrate both dexterity and patience.
About this employer
Century Watch Repairs Ltd is an independent workshop working with brands including Omega, Tag, Cartier, Longines, Rolex & Breitling. Based in Stevenage Old Town, the team have worked for some of the biggest brands in Horology including Rolex, Harrods and Audemars Piguet.
After this apprenticeship
- An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
- Potential for full time employment on successful completion of the apprenticeship
- Transferable skills that are invaluable in the wider world of work
Ask a question
The contact for this apprenticeship is:
ISALES ACADEMY LIMITED
The reference code for this apprenticeship is VAC1000336231.
Apply now
Closes on Tuesday 30 September 2025
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