Business Admin Apprentice
Harborough District Council
Leicestershire (LE16 7AG)
Closes in 24 days (Friday 5 September 2025 at 11:59pm)
Posted on 11 August 2025
Contents
Summary
This is an exciting opportunity to work closely with the Council’s Property Officer in our Corporate Assets Department. You’ll gain knowledge and understanding of legislation in the property sector, along with all-round administrative skills. You’ll also have the opportunity to work in other areas of the Council, learning about their processes.
- Wage
-
£24,224 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday: 9am - 5pm (with a 30-minute unpaid lunch break)
37 hours 30 minutes a week
- Start date
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Monday 29 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The tasks that the apprentice will be dealing with include, but won’t be limited to:
- Maintain accurate property records and contribute to asset management
- Handle enquiries from tenants and other officers by telephone or email regarding boundary disputes, invoices, land ownership, licence renewals, drainage etc.
- Type up instructions to Legal Services for general enquiries including lease matters, licence renewals, licence to alter etc.
- Review licences and leases to answer simple queries regarding responsibility and consent to works
- Raise requisitions instructing Financial Services to create invoices for rent, service charges, building insurance etc.
- Collate data from the Asset Register to assist with responding to FOI requests
Where you'll work
The Symington Building
Adam & Eve Street
Market Harborough
Leicestershire
LE16 7AG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LOUGHBOROUGH COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3
- Within the first 15-months additional training is delivered at Loughborough College, one morning a week for 12-weeks, dates are subject to enrolment date
- Online portfolio to update with learning and development completed onsite
- Diarised visits from dedicated Trainer/Assessor
Requirements
Essential qualifications
GCSE in:
Other in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
Essential to have a full driving license and access to own transport to be able to get to various sites around Harborough District to complete site inspections. Interviews will take place on Wednesday 17th September; please ensure you are able to attend on this date before applying.
About this employer
Harborough District Council (HDC) is a small rural based Local Authority the main office is based in Market Harborough. The role of HDC is to support the residents of the district. The Council supports the residents of the whole 240 square miles with waste management, planning, housing, council tax, Leisure services as well as running elections and electoral registration.
http://www.harborough.gov.uk (opens in new tab)
Company benefits
27 days annual leave, 1 statutory day plus bank holidays Christmas week off Full occupational health service Free parking at HDC offices Free eye examinations for computer users Free membership at HDC owned Leisure Centres in the district
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
The successful candidate will be eligible to apply for internal vacancies that are advertised at the Council.
Also, a good knowledge of Corporate Asset Management can follow several career paths depending on interests and qualifications. Typical progressions routes may include Estate Surveyor, Estate Manager, Facilities Management, Project Management etc.
Ask a question
The contact for this apprenticeship is:
LOUGHBOROUGH COLLEGE
Sophia Cleaver
apprenticeships@loucoll.ac.uk
The reference code for this apprenticeship is VAC1000336207.
Apply now
Closes in 24 days (Friday 5 September 2025 at 11:59pm)
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