Product Admin Apprentice
EPH CREATIVE LIMITED
WETHERBY (LS23 7FW)
Closes on Wednesday 1 October 2025
Posted on 8 August 2025
Contents
Summary
The product admin apprentice will support the Product Owner in the coordination and administration of product lifecycle activities. This role is designed to bridge the gap between commercial and operational product delivery, providing structured administrative support across sourcing, stock, supplier information, imagery, and internal systems.
- Wage
-
£17,680 a year
- Training course
- Business administrator (level 3)
- Hours
-
40 hours per week Monday– Friday 8.00- 9.00am to 4.30- 5.30pm (negotiable if they prefer early start or late) 30 min unpaid lunch break
40 hours a week
- Start date
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Monday 27 October 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities:
To develop and take ownership of the relevant areas of our vision and work plans, and to be totally committed to these
Administrative Support
- Enter and update product data such as weights, dimensions, materials, and assembly instructions, where required, following input from the build and design teams
- Raise purchase orders for stock and samples and communicate order references appropriately
- Respond to supplier queries relating to invoices and purchase order discrepancies, escalating issues where necessary
- Order approved product samples and maintain clear communication with suppliers regarding delivery timelines
- Maintain and regularly update the supplier database, ensuring contact and pricing details are current and shared with the wider team as needed
- Track the status of incoming sample or stock orders, keeping relevant teams informed of delivery progress or delays
- Carry out general data processing & cleansing tasks to ensure the integrity and accuracy of product and procurement records, communicating progress to the Product Owner
Product Coordination
- Accurately input and maintain product codes, assist with categorisation & product attributes, communicate status updates (including discontinued or amended lines), and ensure all related data fields are complete with changes clearly communicated to relevant departments
- Support the reorganisation and streamlining of product listings and internal databases, proposing improvements where appropriate
- Check incoming product deliveries and samples against order details, flagging discrepancies and sharing findings with the appropriate internal contacts
- Conduct basic quality and specification checks on selected incoming items and escalate issues to the Product Owner or build team
- Liaise closely with Warehouse, Production & Product Operation teams to allocate suitable product storage locations, distribute incoming stock & inform relevant departments
Photoshoot & Visual Assets Support
- Assisting with product photoshoots, including scheduling, preparing shot lists, and communicating plans with sales and marketing teams
- Upload, tag, rename, and organise image files in accordance with internal naming conventions and filing systems, making assets available to relevant departments
Where you'll work
UNIT 760
STREET 1
THORP ARCH ESTATE
WETHERBY
LS23 7FW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE WEST MIDLANDS CREATIVE ALLIANCE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administration Level 3 Standard
Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.
Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:
- Information Technology
- Record Document Production
- Stakeholders and Stakeholder Management
- Policies
- Business Fundamentals
- Planning and Organisation
- Relevant Regulation
- Processes
- Effective Project Management
- Managing Performance
For a full overview of the business administrator standard please click on the following link: https://creativealliance.org.uk/apprenticeships/business-administrator-level-3/
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Analytical skills
- Logical
- Team working
- Initiative
Other requirements
Due to the nature of the role candidates must be over the age of 18 years old and due to location they will either need to have their own transport or live locally / be able to reliably commute.
About this employer
We are the UK’s trusted partner for Prop HIre, Themed Decor and Furniture Rental for Events, for over 20 years, EPH has been a trusted partner in the events industry, working across corporate events, exhibitions, conventions and E-sports events with many clients staying with us since day one, and our client list keeps growing!
After this apprenticeship
- Potential for full time employment upon successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
THE WEST MIDLANDS CREATIVE ALLIANCE LIMITED
The reference code for this apprenticeship is VAC1000336197.
Apply now
Closes on Wednesday 1 October 2025
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