B2B Admin Apprentice (Ohh Deer Ltd)
OHH DEER LTD
Loughborough (LE11 3BJ)
Closes on Thursday 11 September 2025
Posted on 7 August 2025
Contents
Summary
Provide administrative support to the B2B Sales Team, ensuring that all submission deadlines are met and other administrative tasks and duties are dealt with accurately and in a timely manner.
- Wage
-
£16,497 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday.
Shifts to be confirmed.
37 hours 30 minutes a week
- Start date
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Monday 22 September 2025
- Duration
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1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide administrative support for the B2B team with a particular focus on independent Accounts, ensuring that all deadlines, including sample requests, line sheets, supporting documents, and customer enquiries, are responded to in a timely and accurate manner
- Work closely with relevant Account Managers, including the upper management who work with some of our customers, to ensure that their administrative tasks are taken care of
- Keep track of sales reports and communicate any important information to the relevant stakeholders
- Actively help the company work on re-engaging our inactive customers (customers who haven’t placed an order with us in over 12 months), including customers who are about to become inactive, in order to obtain orders and maximise opportunities to grow their account with the company
- Manage the wholesale inbox and provide pre- and post-sales support where required
- Assist with tracking year-on-year performance, ensuring that accounts continue to grow and remain profitable for the business
- Assist in any marketing activities in relation to B2B when required (including newsletters and other PR activities)
- Proactively help manage the inactive B2B customer pool, ensuring that they are happy with the service and quality, and help resolve any issues effectively and in a timely manner by liaising with relevant stakeholders
- To regularly review set KPI’s, prepare regular activity reports and metrics and report directly to the Line Manager
- To undertake ad hoc projects as required in order to meet the needs of the business
- To contribute to process and systems development, through making suggestions and recommendations to the directors, in order to assist in the growth and success of the company
- To assist colleagues and to support the company generally, through undertaking additional duties and tasks from time to time as and when required
Where you'll work
12 Frederick Street
Loughborough
LE11 3BJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BPP PROFESSIONAL EDUCATION LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
More training information
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Proficient with Microsoft
- Google Suite
- B2B Sales knowledge
- Administration tasks
- Customer service skills
- Sale skills
- Ability to work under pressure
- Team player
- Ability to work independently
- Ability to work deadlines
- Able to prioritise
- Manage time effectively
- Written communication skills
- Reliability
- Able to work flexible hours
Other requirements
• Reliability and willingness to work flexible hours as well as extra hours when necessary.
About this employer
We are a greeting card and stationery company based in Loughborough. We wholesale our products into over 2000 active retailers worldwide in almost every market ranging from Asia to The United States and of course Europe. We supply shops such as Waterstones, Tesco, Barnes and Noble and 1000's of independent retailers. At Ohh Deer, we believe in the power of unity, diversity, and inclusivity. We're proud to be a LGBTQ+ run business, and this inclusivity is at the heart of everything we do. We are committed to fostering a welcoming and inclusive workplace where everyone, regardless of age, disability, gender identity, marital status, pregnancy, race, religion feels valued and respected. We're not just about selling products; we're about building a community where everyone can express themselves and be celebrated for who they are.
After this apprenticeship
To become a full-time member of our admin team as we grow. We are currently seeing record levels of growth so there is plenty of opportunity to progress.
Ask a question
The contact for this apprenticeship is:
BPP PROFESSIONAL EDUCATION LIMITED
Raymond Duke
RaymondDuke@bpp.com
01133500333
The reference code for this apprenticeship is VAC1000336192.
Apply now
Closes on Thursday 11 September 2025
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