Maintenance Operative Apprentice

ST MONICA TRUST

Bristol, BRISTOL, Winscombe

Closes in 15 days (Friday 22 August 2025)

Posted on 7 August 2025

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Summary

Learn hands-on skills, earn while you learn, and build your future by helping to keep buildings safe, functional, and looking their best. No experience needed—just energy, enthusiasm, and a willingness to learn. This is your chance to work on real repairs and improvements, gain valuable experience, and take pride in keeping spaces in great shape.

Wage

£21,196 a year

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Training course
Property maintenance operative (level 2)
Hours
Monday - Friday, 8.00am - 4.00pm

37 hours 30 minutes a week

Start date

Monday 22 September 2025

Duration

2 years

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Maintain and secure a safe estates environment by reporting and recording any concerns including health and safety
  • Respond to site emergencies and coordinate the appropriate actions, which may require working flexibly
  • Provide a maintenance service for residents, colleagues and visitors, by either resolving their issue or directing them to the correct person, when necessary
  • Build strong relationships and work collaboratively with other functions/teams
  • Manage maintenance equipment, stock and re-order supplied when needed

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

  • The Chocolate Quarter, Trajectus Way, Keynsham, Bristol, BS31 2GJ
  • Westbury Fields Retirement Village, Cricket Lane, Bristol, BS10 6TW
  • Monica Wills House, Cromwell Street, Bristol, BS3 3NH
  • ST. MONICA TRUST, COTE LANE, BRISTOL, BS9 3UN
  • Sandford Station Retirement Village, Station Road, Winscombe, BS25 5AA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE

Training course

Property maintenance operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.

Training schedule

Property Maintenance Level 2 Apprenticeship Standard:

  • Apprenticeships include time away from working for specialist training
  • You’ll study to gain professional knowledge and skills
  • Training will take place both at your place of work and day release at South Gloucestershire and Stroud (SGS) College, Filton and Horizon Campus
  • Support from your team, line manager, the apprentice lead and apprenticeship provider

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience

Other requirements

Passing a Disclosure and Barring Service (DBS) check This role requires the successful applicant to work across multiple sites across Bristol and North Somerset. They will need a driving licence and access to their own vehicle

About this employer

Since the Trust was founded we have been dedicated to enriching the lives of older people. Over 1,200 colleagues work hard together to continue and develop the ideals that Monica Wills had back in the 1920’s. Thanks to the income we receive from our endowment fund we’ve made amazing things happen over the years. Today, we’re still as forward thinking and innovative as we’ve ever been. We now deliver care and well-being in five retirement villages in and around the Bristol area. Our fifth, The Chocolate Quarter, recently opened in Keynsham – on the site of the old Cadbury chocolate factory! Each of these villages is there to offer high quality care and support for older people in various stages of their life. Yes, each village offers a care home or sheltered accommodation. But they also offer something much more valuable: independence. The villages have things like shops, a gym, a hairdresser, restaurants… everything to give our residents a real feeling of freedom and a good quality of life.

Company benefits

Access to free gym and pool (where applicable) Discounts on shopping, holidays, insurance and days out Blue Light card Subsidised staff meals

After this apprenticeship

  • While not guaranteed, the apprenticeship may lead to a permanent position with St Monica Trust after completion of your apprenticeship
  • A qualification that you can use to support other work and progression opportunities 

Ask a question

The contact for this apprenticeship is:

ST MONICA TRUST

Stacey Payne

apprenticeships@stmonicatrust.org.uk

The reference code for this apprenticeship is VAC1000336171.

Apply now

Closes in 15 days (Friday 22 August 2025)

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