Level 3 Business Administration Apprenticeship
BRIDGEWATER COMMUNITY HEALTHCARE NHS FOUNDATION TRUST
Widnes (WA8 7GD)
Closes in 12 days (Friday 22 August 2025)
Posted on 8 August 2025
Contents
Summary
We are seeking to recruit a Business Admin Apprentice to support our busy reception desk at Widnes Urgent Treatment Centre. The successful candidate will study for a Level 3 Business Admin qualification whilst earning a salary, learning on the job and benefitting from the support on offer here at Bridgewater.
- Wage
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£23,615 a year
Check minimum wage rates (opens in new tab)
Completion of the apprenticeship is a condition of employment for this post. Upon successful completion of the apprenticeship programme, the post holder will progress to a Band 3 Administrator role in the Organisation.
- Training course
- Business administrator (level 3)
- Hours
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Please note: Working pattern is 5 days per week, may include weekend work depending on shift pattern.
Shift timings are 07:45 15:45 or 13:15 21:15.
37 hours 30 minutes a week
- Start date
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Monday 6 October 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Apprentices will spend some of their paid working hours attending classroom-based teaching at Warrington & Vale Royal College and receive support from the college and the Trust to develop the knowledge, skills and behaviours required for the job role.
NHS administrative staff provide business support to clinical and non-clinical staff.
The NHS must be well-organised and keep detailed records of patients and staff. At Bridgewater, our business administration staff are critical in supporting us to deliver high-quality care to our patients. The nature of the role would suit individuals who already have a level of digital confidence and are interested in applying that to the workplace.
Where you'll work
Widnes Health Care Resource Centre
Oaks Place, Caldwell Road
Widnes
WA8 7GD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WARRINGTON & VALE ROYAL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Desirable qualifications
GCSE in:
- English (grade GradeC/4 or above / equivalent)
- Maths (grade GradeC/4 or above or equivalet)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Patience
Other requirements
The post holder must be flexible with shift working and weekend work.
About this employer
Bridgewater Community Healthcare NHS Foundation Trust was established as a NHS Trust in 2011, and as a NHS Foundation Trust in November 2014. We deliver a wide range of community-based healthcare services in Halton, Warrington, as well as some networked services and specialised community dental services across a much larger geography. Our focus is on ensuring that our colleagues across the organisation are supported to deliver services of the highest quality.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
The post holder will progress to a Band 3 Administrator role in the organisation.
Ask a question
The contact for this apprenticeship is:
BRIDGEWATER COMMUNITY HEALTHCARE NHS FOUNDATION TRUST
Sarah Power
sarah.power5@nhs.net
The reference code for this apprenticeship is VAC1000336152.
Apply now
Closes in 12 days (Friday 22 August 2025)
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