Apprentice Internal Sales Executive

National Timber Systems

Sheffield (S20 8GN)

Closes in 23 days (Saturday 30 August 2025 at 11:59pm)

Posted on 7 August 2025

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Summary

We are looking to recruit an enthusiastic team player to join an experienced sales team as an Apprentice Internal Sales Executive based in Sheffield. The successful candidate will be an organised, customer-focused individual with excellent communication skills with a desire to develop customer relationships.

Wage

£25,396 a year

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Training course
Sales executive (level 4)
Hours
Monday to Friday 8.00am - 5.00pm with a 60 minute unpaid break mid shift.

40 hours a week

Start date

Sunday 31 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties will include:

  • Sales proactivity. Following up leads, quotes, enquiries and complaints promptly and efficiently.
  • Answering inbound customer calls, processing customer orders and pricing up live enquiries in a timely manner.
  • Managing, maintaining and developing a set ledger of accounts.
  • Achieve personal sales targets, turning enquiries into profitable orders with emphasis on increasing the company's market share.
  • Being efficient and careful when quoting, looking to achieve the best possible price on every order.
  • To promote all the company’s products and services, working closely with the external sales team and Product Champions
  • To seek business from new and existing customers.
  • Promoting new products and supporting promotions and special offers.

Where you'll work

Olympic Sawmills
Oxclose Park Road North, Halfway
Sheffield
S20 8GN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SR APPRENTICESHIPS LIMITED

Training course

Sales executive (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Training schedule

All training will be carried out at the employer's location.

Requirements

Essential qualifications

GCSE in:

  • English (grade C/4 or above)
  • Maths (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

The National Timber Group is primarily engaged in timber importing and the manufacture and merchanting of timber and related products. The National Timber Group serves a diverse and varied customer base including joiners, regional house builders, commercial companies and infrastructure projects. As a specialist supplier of timber, sheet and joinery products, with substantial warehousing, processing and distribution capabilities, the group is able to provide a broad range of high quality products on short lead times, supported by comprehensive knowledge and expertise.

Company benefits

6 wks. hol. (pro rata). inc. 8 Bank Hols. & Xmas/NYear shutdown. Employee discount. Training, development & promotion opportunities. Company benefits rewards & wellbeing website including retailer discounts & Employee Assistance Programme (EAP).

After this apprenticeship

Long-term career, progression and training opportunities. 

Ask a question

The contact for this apprenticeship is:

SR APPRENTICESHIPS LIMITED

The reference code for this apprenticeship is VAC1000336084.

Apply now

Closes in 23 days (Saturday 30 August 2025 at 11:59pm)

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