Business Administrator Apprentice
Ginger Nut Training
Essex (CO1 2PQ)
Closes in 13 days (Thursday 21 August 2025)
Posted on 7 August 2025
Contents
Summary
We have an exciting opportunity for an full-time Business Administrator Apprentice to join our administration team at Ginger Nut Training’s head office. You will complete the Level 3 Business Administrator Apprenticeship, a nationally recognised qualification designed to build your skills in communication, organisation, IT and business operations.
- Wage
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£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday 09:00 to 17:00
35 hours a week
- Start date
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Sunday 21 September 2025
- Duration
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1 year 4 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide excellent customer service to learners and employers throughout their apprenticeship journey
- Support the onboarding of new learners and employers by managing documentation and eligibility checks
- Respond to enquiries and support requests from learners employers, and tutors via phone, email, and video conferencing
- Maintain accurate learner and employer records in line with compliance and funding requirements
- Administrative Coordination
- Use and update internal and external systems to ensure compliance with funding regulations
- Assist with scheduling and coordinating webinars, meetings, and training sessions
- Support internal audits, quality assurance tasks, and pipeline checks
- Contribute to internal reporting and data accuracy across systems
- Communicate effectively with internal departments, including tutors, funding, compliance, and finance teams
- Participate in team meetings and contribute to continuous improvement initiatives
- Support or lead meetings using Microsoft Teams or similar platforms, as appropriate
- On occasion, support the Client Engagement team with lead sourcing, opportunity creation, and best practice delivery
- Ensure a smooth transition for employers onto apprenticeship programmes and maintain accurate customer data in internal systems
- Upload job adverts to government apprenticeship platforms and respond to incoming apprentice enquiries with Information, Advice and Guidance (IAG)
- Attend events to promote Ginger Nut Training and the wider apprenticeship system
Where you'll work
37 Queen Street
Colchester
Essex
CO1 2PQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GINGER NUT MEDIA LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
More training information
Training will be provided by Ginger Nut Training. Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required. Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment. Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise.
To support learning, we utilize online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Team working
- Creative
- Microsoft Office Products
- Professional demeanour
- Time management
- Adaptable
Other requirements
At Ginger Nut Training, we are committed to safeguarding and promoting the welfare of young people and vulnerable adults, and we expect all our employees to share this commitment. This post is subject to the satisfactory completion of a DBS check, the receipt of satisfactory references and any other statutory checks that are required for the post. All shortlisted candidates will be expected to complete an English and Maths assessment
About this employer
Ginger Nut Training is an independent training provider of apprenticeships and trains people at businesses across the country at companies like The Department for Education, The National Theatre, Amex, Amazon, Colchester Hospital, Essex County Council and more.
https://gingernuttraining.co.uk/ (opens in new tab)
Company benefits
- Additional leave - Company pension - Life insurance - Paid volunteer time
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- Successful apprentices may have the opportunity to progress into a permanent role within the organisation
Ask a question
The contact for this apprenticeship is:
GINGER NUT MEDIA LIMITED
The reference code for this apprenticeship is VAC1000336002.
Apply now
Closes in 13 days (Thursday 21 August 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.