Apprentice Property Manager

BELLE VUE PROPERTY SERVICES LIMITED

SOUTHEND ON SEA (SS1 2PH)

Closes in 30 days (Sunday 7 September 2025 at 11:59pm)

Posted on 7 August 2025

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Summary

You'll learn the ins and outs of property sales and lettings, build strong customer service skills, and grow your confidence in a fast-paced, people-focused industry. If you're motivated, personable, and eager to start a rewarding career in property, this is the perfect first step.

Wage

£15,500 a year

Check minimum wage rates (opens in new tab)

Training course
Customer service practitioner (level 2)
Hours
Monday to Friday, 9.00am - 6.00pm. Saturday, 9.00am - 5.00pm. A day off during the week to be confirmed.

39 hours a week

Start date

Monday 8 September 2025

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Pre-vet sales and rental applicants for registration on the database.
  • Manage the database with regular contact to purge redundant applicants.
  • Producing reports on property performance.
  • Prospecting - by dropping door-to-door leaflets in specific areas, on roads where we have recently sold and to properties that have been on the market with other agents or withdrawn from the market.
  • Various administrative tasks to support the sales and rental team, including printing, scanning, archiving, and filing.
  • Front office - to meet and greet potential clients who come into the office and register their details on the system for sale or let.
  • Take part in the morning meetings and diary management for the day.
  • Chasing contractors and updating tenants and landlords on maintenance issues.
  • Ensuring that all property compliance documentation is up to date.
  • Booking rental inspections with tenants.
  • Help with domestic office duties.
  • Produce property inventories.
  • Adhere to company policies and procedures and use of company systems on the pc and paper forms, including any requirements for money laundering and GDPR

Where you'll work

501 SOUTHCHURCH ROAD
SOUTHEND ON SEA
SS1 2PH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RM TRAINING (UK) LIMITED

Training course

Customer service practitioner (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Logical
  • Initiative
  • Patience

About this employer

An award winning independent agency founded in 1993 offering a traditional high street service with a passion for serving the local community.

After this apprenticeship

Upon successful completion of the apprenticeship, a full-time position will be available for the right candidate.

Ask a question

The contact for this apprenticeship is:

RM TRAINING (UK) LIMITED

Sam Stokoe

sam@rmtraining.co.uk

01702 782001

The reference code for this apprenticeship is VAC1000335982.

Apply now

Closes in 30 days (Sunday 7 September 2025 at 11:59pm)

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