Business Administration Apprentice – Estate Agency
Newton Fallowell (Mansfield)
Mansfield (NG18 1JG)
Closes in 30 days (Saturday 6 September 2025 at 11:59pm)
Posted on 6 August 2025
Contents
Summary
Newton Fallowell, Mansfield, require a Business Administration Apprentice to assist in ensuring tasks required throughout the company are completed efficiently. The successful applicant will be acting as a point of contact for all incoming and outgoing customer enquiries. They will also be working across all teams within the business.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9.30am-5.30pm.
37 hours 30 minutes a week
- Start date
-
Monday 8 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Replying and drafting professional emails to the client
- Manage reception
- Working alongside the Sales Progression and Lettings Teams as customer support on the phone
- Interacting with customers on social media
- Completing data collection
- Compliance
- General office tasks
- Keeping a log of energy performance certificates
- Tagging property keys
Where you'll work
13
Market Street
Mansfield
NG18 1JG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CROWN VOCATIONAL TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 (A level) Apprenticeship Standard
- Functional Skills in maths and English if required
- Level 3 Business Administration qualification upon successful completion of the apprenticeship
- You will be based in the employer’s office so you will gain 18 months of office-based training
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
- Creative
- Initiative
About this employer
Situated in the heart of Mansfield in a trendy open plan office on Market Street ran by owner Jordan Mariner since 2011. This multi award winning office possess over 30 years of combined experience gained in independent agency, financial advice, lettings, land and new homes, auctions, property refurbishment and investment means that their intimate knowledge of the local market and attention to detail ensures you can be confident of detailed, professional advice in all property related matters. They passionately believe in customer service and helping customers step by step and successfully blended traditional values to modern innovation to create a distinct brand offering bespoke solutions to all your property concerns. The experience and attention to detail that the team in Mansfield bring provides the ability to ensure your home is marketed professionally on a local, regional and national level with stunning photography, punchy descriptions, detailed floorplans and eye catching brochures. We look forward to helping you on your property journey, whichever way we can.
After this apprenticeship
Possible full-time employment on successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
CROWN VOCATIONAL TRAINING LIMITED
Katie
kbarton@crownvt.co.uk
01702411924
The reference code for this apprenticeship is VAC1000335944.
Apply now
Closes in 30 days (Saturday 6 September 2025 at 11:59pm)
Sign in with your GOV.UK One Login to apply.