Business Administration Apprentice

SMB AUTOPARTS

Iver (SL0 9ND)

Closes on Monday 8 September 2025

Posted on 7 August 2025

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Summary

This apprenticeship provides hands-on experience in a dynamic automotive business while gaining a nationally recognised qualification. As a Business Administration Apprentice, you will support the day-to-day operations of the office. This role is ideal for someone with strong communication skills, attention to detail, and a willingness to learn.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday- Friday Shifts to be confirmed

30 hours a week

Start date

Monday 15 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Manage daily administrative tasks to support the workshop and parts team
  • Handle booking systems for services, repairs, and MOTs (Class 1, 2, 4 & 7)
  • Maintain schedules, job cards, and customer communications

Customer Service & Front Desk:

  • Greet and assist customers in person and over the phone
  • Handle enquiries, estimates, and follow-ups in a professional manner
  • Support with parts orders, stock checks, and customer collections

 Finance & Records:

  • Process invoices, purchase orders, and supplier payments
  • Maintain accurate digital and paper records in line with compliance

General Business Support:

  • Assist with marketing tasks (e.g., social media posts, promotions)
  • Support the team with project coordination and supplier relations
  • Ensure health & safety and GDPR procedures are kept up to date

Where you'll work

45 High Street
Iver
SL0 9ND

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE WINDSOR FOREST COLLEGES GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Previous admin experience
  • Previous automotive experience

About this employer

We are a well-established, family-run mechanical parts and vehicle workshop business with a reputation for honesty, quality service, and strong customer relationships. Our business serves both trade and public customers, offering parts sales, servicing, repairs, MOTs, and fleet maintenance. As we continue to grow, we're looking for a proactive and organised Business Administrator apprentice to join our friendly team and support the day-to-day operations of both the workshop and parts departments.

http://www.smbautos.co.uk (opens in new tab)

Company benefits

- A supportive, family-oriented work environment - Varied hands-on role with opportunities to grow - On-site parking and flexible working arrangements considered - Staff discount on vehicle servicing and parts - Training and development support

After this apprenticeship

  • Full-time employment

Ask a question

The contact for this apprenticeship is:

THE WINDSOR FOREST COLLEGES GROUP

The reference code for this apprenticeship is VAC1000335853.

Apply now

Closes on Monday 8 September 2025

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