Technical Services Administration Apprentice

Gama Aviation Engineering Limited

Christchurch (BH23 6NE)

Closes in 13 days (Monday 25 August 2025)

Posted on 11 August 2025

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Summary

This is a 15-month apprenticeship, working towards a Business Admin Level 3 Apprenticeship. You will be trained in all aspects of the administration of aircraft maintenance, tech records functions and liaising with engineering across a wide range of disciplines.

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, 40 hours per week, exact working hours TBC

40 hours a week

Start date

Monday 6 October 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Create all documents and work packs as necessary for the maintenance tasks requested
  • Liaise with other providers and aircraft operators to ensure all necessary maintenance data has been supplied and is sufficient to complete any requested maintenance
  • Maintain a good working knowledge of Microsoft Word & Excel as well as using the Internet to access various portals
  • Develop your customer services skills so you can act as a point of contact by phone and email for all technical services enquiries
  • Developing, implementing, maintaining and improving the efficiency of administrative services

Where you'll work

Hangar 12, East Business Park
North East Sector, Bournemouth International Airport, Hurn
Christchurch
BH23 6NE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY SKILLS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

Live remote sessions every 2 weeks online with the training provider.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Initiative

About this employer

Gama Aviation is a hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage. With operations in the UK, Jersey, Europe and the Middle East, a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry.

https://www.gamaaviation.com/ (opens in new tab)

Company benefits

Group Pension Scheme Life Assurance * Income Protection * Travel Insurance * Private Healthcare (after successful passing of probation) * Free Car Parking *(Subject to insurance underwriting)

After this apprenticeship

Once you have finished your apprenticeship, we would look to develop your skills and knowledge further in our Technical Services team. You could also look to progress to other parts of the business including planning and purchasing.

Ask a question

The contact for this apprenticeship is:

CITY SKILLS LIMITED

The reference code for this apprenticeship is VAC1000335789.

Apply now

Closes in 13 days (Monday 25 August 2025)

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