Housing & Property Manager Apprentice

PACE PROPERTY LETTINGS AND MANAGEMENT LTD

SOUTHEND ON SEA (SS1 2PH)

Closes in 31 days (Saturday 6 September 2025 at 11:59pm)

Posted on 5 August 2025

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Summary

Pace are professional, ARLA & NAEA licensed property specialists in Southend on Sea. They are looking for a motivated and enthusiastic individual to join their team as a Housing and Property Management Apprentice, specialising in block management

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Housing and property management (level 3)
Hours
Monday - Friday 9:00am - 6:00pm. Saturdays (One Saturday to be worked per month with a day off in the week) 9.00am - 4.30pm. (45-minute lunch unpaid).

40 hours a week

Start date

Monday 8 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The main functions will be the following, although they are not definitive:

  • Directing incoming communications via telephone and email
  • Diary management for valuations, viewings and inspections
  • Landlord, tenant and contractor liaison
  • Assist with coordinating maintenance, repairs, and inspections of communal areas
  • Liaise with contractors to obtain quotes and oversee minor works
  • Planned and reactive maintenance management of our let properties
  • Ensuring property safety and legislation compliance
  • Tenant referencing and new tenancy set up
  • Assist the sales team and speak with vendors, buyers and solicitors
  • Conduct property inspections
  • Other office duties as required

Where you'll work

MERIDIAN POINT
461-463 SOUTHCHURCH ROAD
SOUTHEND ON SEA
SS1 2PH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CROWN VOCATIONAL TRAINING LIMITED

Training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
  • Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
  • Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
  • Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
  • Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
  • Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
  • Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
  • Problem Solving: Use a problem solving and flexible approach in their day to day duties.
  • Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
  • Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Training schedule

  • Housing and Property Management Level 3
  • Functional Skills in maths and English (if required)
  • Candidates will work towards an End Point Assessment over the duration of the apprenticeship
  • 20% off-the-job learning is required
  • All learning will take place online with an allocated tutor

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative

About this employer

Pace are professional, ARLA & NAEA licensed property specialists. We pride ourselves in providing standards of individual care and service you will find second to none in all aspects of property management, sales and investment. Our staff are highly trained, industry qualified and here to assist you every step of the way. As a family-run firm, we pride ourselves in delivering a flexible, personalised service and offer at all times, a standard of individual care and professionalism which you will find second to none – a reflection, we believe, of why so many people trust in Pace. We stay ahead of the field by combining traditional values such as honesty, fairness and respect, with the very latest training and technologies to deliver a cutting edge service. With extended opening hours for your convenience, we are here when you need us.

http://www.pace-properties.com (opens in new tab)

After this apprenticeship

There may be the opportunity for the candidate to be taken on full-time following the duration of the apprenticeship, however, this is not guaranteed. 

 

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

Katie

kbarton@crownvt.co.uk

01702411924

The reference code for this apprenticeship is VAC1000335756.

Apply now

Closes in 31 days (Saturday 6 September 2025 at 11:59pm)

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