Housing and Property Management Apprenticeship

Wyre Forest District Council

Kidderminster (DY10 1HA)

Closes in 17 days (Sunday 24 August 2025 at 11:59pm)

Posted on 5 August 2025

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Summary

We are looking for someone who is committed to a career in housing. The position offers a wide range of tasks & opportunities to develop your knowledge of housing across all areas including sustainable housing, private rented accommodation, housing standards & homelessness. The role will involve project work as well as day to day operational work.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Housing and property management (level 3)
Hours
Monday to Friday, 9.00am - 5.00pm.

37 hours a week

Start date

Monday 22 September 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the housing teams and their functions, including developing services and polices and working with developers and Registered Providers
  • Work to promote sustainable housing and renewable energy projects
  • Work with our Private Rented Sector team to promote housing standards

Where you'll work

Green Street
Kidderminster
DY10 1HA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE APPRENTICE ACADEMY LIMITED

Training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
  • Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
  • Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
  • Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
  • Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
  • Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
  • Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
  • Problem Solving: Use a problem solving and flexible approach in their day to day duties.
  • Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
  • Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Training schedule

This is a full-time position and will also include on the job training with the team.

This apprenticeship will lead to a level 3 Housing and Property Management qualification.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4-9 or Equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness
  • Personal Commitment
  • Respond to vulnerability
  • Self management
  • Decision Making
  • Problem solving

Other requirements

This is an ideal opportunity for someone who is seeking a career in Housing. The successful candidate will be based on an initial 3-month probation period to establish if the candidate is capable and enjoys the role before committing to the apprenticeship.

About this employer

Wyre Forest DC provides a wide range of services to the residents of Wyre Forest, more details of these services can be found at the Councils website.

https://www.wyreforestdc.gov.uk/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Housing offers many wide and varied roles, after this apprenticeship the successful candidate can expect to have numerous opportunities within the sector to continue their career.

Ask a question

The contact for this apprenticeship is:

Wyre Forest District Council

HR Recruitment

hr.recruitment@wyreforestdc.gov.uk

The reference code for this apprenticeship is VAC1000335700.

Apply now

Closes in 17 days (Sunday 24 August 2025 at 11:59pm)

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