Housing & Property Manager Apprentice
Neon Estates
ILFORD (IG6 2DU)
Closes in 31 days (Saturday 6 September 2025 at 11:59pm)
Posted on 5 August 2025
Contents
Summary
Neon Estates in Ilford are a privately owned lettings agents who are looking for a motivated and enthusiastic individual to join their team as a Housing and Property Management Apprentice, specialising in Residential Properties.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Housing and property management (level 3)
- Hours
-
Monday - Friday 9.00am – 5.00pm, 1 hour break
37 hours 30 minutes a week
- Start date
-
Monday 8 September 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The main functions will be the following, although they are not definitive:
- Directing incoming communications via telephone and email
- Diary management for valuations, viewings and inspections
- Landlord, tenant and contractor liaison
- Assist with coordinating maintenance, repairs, and inspections of communal areas
- Liaise with contractors to obtain quotes and oversee minor works
- Planned and reactive maintenance management of our let properties
- Ensuring property safety and legislation compliance
- Tenant referencing and new tenancy set up.
- Assist the sales team and speak with vendors, buyers and solicitors
- Conduct property inspectionsOther office duties as required
- Take part in the morning sales meetings and diary management for the day
Where you'll work
116 HIGH STREET
BARKINGSIDE
ILFORD
IG6 2DU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CROWN VOCATIONAL TRAINING LIMITED
Training course
Housing and property management (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
- Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
- Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
- Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
- Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
- Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
- Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
- Problem Solving: Use a problem solving and flexible approach in their day to day duties.
- Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
- Decision making: Effective decision making in order to apply the businesses objectives and priorities.
Training schedule
- Housing and Property Management Level 3
- Functional Skills in maths and English (if required)
- Candidates will work towards an End Point Assessment over the duration of the apprenticeship
- 20% off-the-job learning is required
- All learning will take place online with an allocated tutor
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Patience
- Full UK Driving Licence
Other requirements
Driving Licence would be an advantage but not essential
About this employer
We think nationally. We act locally and regionally Whatever your requirements, we would endeavour to accommodate We are an independent, privately owned letting agents and has already established itself as one of the most progressive and forward thinking agency in London. We offer various services from the simple introduction of tenants to entire property management, and we work extremely hard to ensure we provide the best possible service whatever option you choose. We provide clients with comprehensive bespoke services and industry-leading independent advice. Our property investment advisors focused on the delivery of exciting property investment opportunities to private individuals, corporate and institutional investors. We know success isn't just about figures, it's about the satisfaction of knowing that we are also providing a first class service to our customers. Our unique combination of friendly and highly professional staff, market leading IT systems, award winning marketing and, of course, the website – means our customers – including landlords and tenants – can be assured that they are receiving some of the leading property services.
After this apprenticeship
There will be an opportunity for the candidate to be taken on full-time following the duration of the apprenticeship, however, this is not guaranteed.
Ask a question
The contact for this apprenticeship is:
CROWN VOCATIONAL TRAINING LIMITED
Katie
kbarton@crownvt.co.uk
01702411924
The reference code for this apprenticeship is VAC1000335678.
Apply now
Closes in 31 days (Saturday 6 September 2025 at 11:59pm)
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