Office Administrator Apprentice

EXCLUSIVE HOUSING SOLUTIONS LTD

Newport Pagnell (MK16 9PY)

Closes in 16 days (Friday 22 August 2025 at 11:59pm)

Posted on 5 August 2025


Summary

This is a fantastic opportunity to develop your administrative skills with this apprenticeship, this full time position will help you become more experienced in an office environment with working alongside multiple members of staff. Gain hands-on experience in office operations, customer service, and project support.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 08:30 - 17:30.

40 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This apprenticeship is ideal for someone organised, eager to learn, and ready to grow in a dynamic business environment.

Your duties will include but are not limited to:

  • Supporting the team with queries
  • Diary management
  • Audits
  • Stock ordering
  • Carrying out postal duties
  • Organisation of paperwork
  • Supporting the management team
  • Keeping HR files up to date
  • CRM admin duties
  • Managing the filing of expenses and recording the minutes of meetings

Where you'll work

Suite 2, Interchange Business Centre
Howard Way, Interchange Park
Newport Pagnell
MK16 9PY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MILTON KEYNES COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Training with Milton Keynes College
  • Ongoing training, support and development with the employer
  • Business Administrator Level 3

Requirements

Essential qualifications

GCSE in:

  • English (grade C / 4)
  • Maths (grade C / 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

Other requirements

To be considered eligible for this apprenticeship you must meet the following residency criteria: You must have lived in the UK, the Overseas British Territories, or the Crown Dependencies (Channel Islands or Isle of Man) for at least three years prior to the start of your apprenticeship. It is considered an advantage to have a full driving license as you will be required to commute into the office. Please also bear in mind that this role is heavily based on face to face communication and requires confidence with strong communication skills as well.

About this employer

County Rents is a leading housing solutions provider for councils, local government and NHS. With over 15 years’ experience, we are continuing to grow our portfolio to serve the community for families in need. Based in Newport Pagnell, we are keen to support an apprentice looking for a long career in Property/Lettings Administration.

https://countyrents.co.uk (opens in new tab)

After this apprenticeship

There is the opportunity for a full time permanent opportunity upon successful completion of the apprenticeship with the company.

Ask a question

The contact for this apprenticeship is:

MILTON KEYNES COLLEGE

Cat Brown

cat.brown@mkcollege.ac.uk

01908637056

The reference code for this apprenticeship is VAC1000335656.

Apply now

Closes in 16 days (Friday 22 August 2025 at 11:59pm)

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