Administration Apprentice
FRANKLINS SOLICITORS LLP
MILTON KEYNES (MK9 2LY)
Closes in 16 days (Friday 22 August 2025 at 11:59pm)
Posted on 5 August 2025
Contents
Summary
Looking for a fresh start? Join Franklins LLP in Milton Keynes as a Business Admin Level Three Apprentice. Gain valuable skills, earn while you learn, and step confidently into a new career in a respected legal environment.
- Wage
-
£16,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday. Shifts to be discussed at interview.
37 hours 30 minutes a week
- Start date
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Monday 1 September 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We’re looking for someone organised and confident to help out with day-to-day admin tasks in our office. You’ll work closely with managers to find out what needs doing each day. Your responsibilities will include:
- Sorting post and distributing it appropriately
- Filing documents and maintaining accurate records
- Using our computer system to create and update work
- Answering phone calls and handling basic enquiries
- Tracking tasks using checklists and reminders
- Preparing documents and materials to be sent out
- Supporting the team when someone is off
- Meeting clients, taking messages, and helping book appointments
- Joining team meetings and training sessions to continue learning and stay up to date
Where you'll work
SILBURY COURT
402 SILBURY BOULEVARD
MILTON KEYNES
MK9 2LY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MILTON KEYNES COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training with Milton Keynes College.
Ongoing training, support and development with the employer.
Business Administrator Level 3.
Requirements
Essential qualifications
GCSE in:
- English (grade C / 4)
- Maths (grade C / 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
Other requirements
To be eligible for this apprenticeship you must meet the following residency criteria: You must have lived in the UK, The British Overseas Territories, or the Crown Dependencies (Channel Islands and Isle of Man) for a period of three years prior to the start of the apprenticeship. A driver's license is preferred. Please ensure you are able to commute to the workplace and to MK College in Bletchley.
About this employer
Franklins Solicitors LLP is one of the foremost solicitors in the Midlands and is highly quality assured having achieved accreditation to ISO 9001 and The Law Society quality accreditation, Lexcel. Established in 1982, the Firm has offices in Central Milton Keynes and Northampton and employs over 100 staff offering expertise in: Corporate Services, Commercial Property, Debt Recovery, Dispute Resolution, Employment Law, Family Law, Intellectual Property, Residential Property, Mediation, Wills, Trusts and Probate. We set our own standards above and beyond what is expected in the legal profession and believe that excellence is not an exception, but routine in dealing with every client and their individual needs. This mentality runs through to our core values of passion, excellence, trust and united, which relate to our key strength and differentiator in the marketplace, our people. We are committed to recognising and developing talented individuals to provide a first-class client service that sets us apart from the vast majority of other law firms and legal service providers.
https://www.franklins-sols.co.uk/ (opens in new tab)
Company benefits
25 days holiday a year plus your birthday and statutory days, Company socials, Death in Service (4X your annual salary), 24 hr Employee Assistance Programme, Pension scheme
After this apprenticeship
There are opportunities to progress within the company to a higher level upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
MILTON KEYNES COLLEGE
Cat Brown
cat.brown@mkcollege.ac.uk
01908637056
The reference code for this apprenticeship is VAC1000335649.
Apply now
Closes in 16 days (Friday 22 August 2025 at 11:59pm)
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