Business Administrator Apprentice

Charlotte Nursery and Infant School

Ilkeston (DE7 8LQ)

Closes in 19 days (Wednesday 27 August 2025 at 11:59pm)

Posted on 6 August 2025

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Summary

Charlotte school is an exciting and busy infant school – no two days are the same! We offer a supportive team in the office, a varied job role and lots of opportunities to develop your skills. Work in a place where you can make a difference to the lives of children and families.

Wage

£14,526.20 to £23,492.04, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 8.15am - 4.15pm

37 hours a week

Start date

Monday 15 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Office front of house - interacting with children, parents and visitors
  • Answering the phone, taking messages and liaising with staff
  • Admin tasks (letters, reports and registers etc.)
  • Computer based tasks
  • Auditing and maintaining stock

Where you'll work

Trinity Close
Ilkeston
DE7 8LQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DERBYSHIRE COUNTY COUNCIL

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The Apprenticeship Scheme is run in conjunction with a training provider to ensure that you are supported by a first-class training programme. You will attend a class or workshop once a week - either face to face or online - from one of our Adult Education Centres, located across the county, which will enable you to achieve the following apprenticeship:

  • Business Administrator level 3
  • Knowledge, Skills and Behaviours to enable you to enter gateway for the End Point Assessment
  • Functional Skills at Level 2 in English and/or maths, if required

Requirements

Desirable qualifications

GCSE in:

  • English (grade A*-C or 9-4)
  • Maths (grade A*-C or 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Other requirements

Full DBS required.

About this employer

Charlotte Nursery and Infant School is a large infant school based in Ilkeston, Derbyshire. Our 300 children range from 3 to 7 years old and we have a school dog - Doris. We are a very nurturing school not only for children but staff as well and our apprentice will be warmly welcomed into the Charlotte family. We are aspirational for our children, we are looking for someone who shares our passion for supporting young children.

http://www.charlotte-school.co.uk (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Successful completion of the apprenticeship will lead to consideration for any roles that are available within school once completed.

Ask a question

The contact for this apprenticeship is:

DERBYSHIRE COUNTY COUNCIL

The reference code for this apprenticeship is VAC1000335608.

Apply now

Closes in 19 days (Wednesday 27 August 2025 at 11:59pm)

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