Business Administrator Apprentice

TRUSTLAND CONSTRUCTION LIMITED

Wirral (CH62 3NY)

Closes in 23 days (Friday 29 August 2025 at 11:59pm)

Posted on 5 August 2025

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Summary

Due to internal progression, we are looking for an enthusiastic self-starter to join our team. This role will report into our Office Manager and will involve a mix of receptionist, accounts and administrator activities. This is a fantastic opportunity and would be suitable for those seeking an entry-level position or a first step into the industry.

Wage

£17,680 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday - 8.45am - 5pm

40 hours a week

Start date

Monday 1 September 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answering the telephone and transferring calls
  • Answering the door through an intercom system
  • Managing the incoming and outgoing post
  • Taking in deliveries
  • Making drinks for meetings and occasionally organising boardroom lunches
  • Scanning and uploading invoices
  • Processing purchase invoices into our accounts system
  • Reconciling monthly bank statements
  • Assisting in the monthly purchase payment run
  • Managing and ordering stationery and PPE

Where you'll work

Unit 4
Brunel Road, Croft Business Park, Bromborough
Wirral
CH62 3NY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WIRRAL METROPOLITAN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administrator apprenticeship standard, including:

  • Knowledge, Skills & Behaviours
  • End-Point Assessment

Requirements

Essential qualifications

GCSE in:

  • English (grade C/4)
  • Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Administrative skills
  • Team working

About this employer

Originally founded as Trustland (Homes) Ltd in 1972 by Derek Barrington and Leslie Owens (Senior), the business has evolved throughout the years to reflect the diversification of various business investments. In 1983 Trustland (Homes) Ltd became Trustland Construction Ltd following a boost in commercial based work, before re-branding once more to “The Trustland Group Ltd” after investing in the establishment of the sustainability business Recipro and the popular Chester restaurant and hotel The Coach House Inn.

https://www.trustland.co.uk/ (opens in new tab)

After this apprenticeship

  • Possibility of a full-time position upon successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

WIRRAL METROPOLITAN COLLEGE

The reference code for this apprenticeship is VAC1000335603.

Apply now

Closes in 23 days (Friday 29 August 2025 at 11:59pm)

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