People Systems & Data Apprentice

PEABODY TRUST

Dunstable, London

Closes in 13 days (Tuesday 19 August 2025)

Posted on 5 August 2025

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Summary

You’ll be part of a supportive People Operations team, helping to keep our systems running smoothly and our data accurate. You’ll work with colleagues across the organisation, supporting everything from system updates and reporting, to staff benefits and training.

Wage

£22,223 a year

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Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm.

35 hours a week

Start date

Wednesday 1 October 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the maintenance and development of our People Systems
  • Help produce and improve people data reports
  • Assist with staff benefits processes and queries
  • Maintain accurate records and support data audits
  • Collaborate with colleagues to improve system guidance and training
  • Contribute to wider People Operations tasks during busy periods

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

  • 6 Houghton Hall Park, Porz Avenue, Houghton Regis, Dunstable, LU5 5UZ
  • 45-47 Westminster Bridge Road,, London, SE1 7JB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PEABODY TRUST

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will complete a variety of induction training to settle you in and then begin your Level 3 Business Administration Apprenticeship. If there is a need for you to complete English and/or maths at Level 2 Functional Skills, this will form part of your apprenticeship programme.

Training will be scheduled in line with working pattern.

Location: LU5 5UZ.

More training information

Monday to Friday, 35 hours per week. Based in Dunstable, 2 days per week, with travel to Waterloo 4-5 times a month.

Requirements

Desirable qualifications

GCSE in:

  • English (grade C)
  • Maths (grade C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative

About this employer

The Peabody Group is responsible for 66,000 homes in London and the South East. We have 17,500 care and support customers. Our mission is to help people make the most of their lives.

https://www.peabody.org.uk/ (opens in new tab)

After this apprenticeship

The Level 3 Business Admin apprenticeship is a gateway to further career opportunities, such as administration, management or senior support roles.

Ask a question

The contact for this apprenticeship is:

PEABODY TRUST

recruitment@peabody.org.uk

The reference code for this apprenticeship is VAC1000335600.

Apply now

Closes in 13 days (Tuesday 19 August 2025)

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