Apprentice Business Administrator
COMMERCIAL FINANCE BROKERS UK LTD
Woodbridge (IP12 1BY)
Closes in 16 days (Friday 22 August 2025)
Posted on 5 August 2025
Contents
Summary
We are an award-winning whole-of-market commercial finance brokerage, working with both national and international clients. As part of our continued growth, we’re offering an exciting opportunity for an enthusiastic and motivated individual to join our team as an Apprentice Broker Support Administrator.
- Wage
-
£14,725 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.30pm.
37.5 hours per week (with 1 hour lunch break per day).
(hours can be adapted to accommodate public transport availability).
37 hours 30 minutes a week
- Start date
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Tuesday 26 August 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Support daily administration tasks using our internal CRM system.
- Scan, save, and organise client and financial documentation. Send and respond to emails professionally using Outlook or equivalent.
- Upload and manage case documents on lender portals.
- Prepare and maintain accurate electronic and paper records.
- Request, log and chase required documents from clients and third parties.
- Support the compliance process by following procedures for document handling and data protection.
- Handle incoming phone calls and forward messages appropriately.
- Liaise with brokers, lenders, and clients professionally via phone and email.
- Attend internal meetings and take notes where required.
- Assist with planning and organising travel, meetings, or events as part of business operations.
- Learn to identify opportunities to improve efficiency and document processes.
- Take part in training and development sessions to meet apprenticeship goals.
Where you'll work
The Salt House
Tide Mill Way
Woodbridge
IP12 1BY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WOODSPEEN TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will be doing a Business Administration level 3 Apprenticship
You’ll receive full support and coaching throughout your apprenticeship.
20% of your working hours will be dedicated to off-the-job training (in line with apprenticeship rules).
More training information
Training will be provided online with access to a tutor and APTEM. No travelling will be required for training.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Motivated
- Strong writing skills
About this employer
We are an award-winning whole-of-market commercial finance brokerage, working with both national and international clients. Listening to our clients' wants and needs helps us match these with the right lenders and present those lenders with all the reasons they need to provide our client with the most competitive terms possible. We embrace the principle of 'know your client' understanding where our clients are currently and where they are heading. We recognise the importance of the job we do and how that affects our clients' future.
After this apprenticeship
Following the apprenticeship, there may be the opportunity for a more permanent position within the organisation or further development opportunities.
Ask a question
The contact for this apprenticeship is:
WOODSPEEN TRAINING LIMITED
Lesley Miller
lesley.miller@woodspeentraining.co.uk
07518909857
The reference code for this apprenticeship is VAC1000335593.
Apply now
Closes in 16 days (Friday 22 August 2025)
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