Business Administration Apprentice

JTR COLLECTIONS LTD

WELLINGBOROUGH (NN9 6HS)

Closes on Sunday 5 October 2025

Posted on 5 August 2025

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Summary

Fantastic opportunity to work for a company established in 2010 and collectively having over 60 years of industry experience, as part of your role you will be answering incoming calls, data entry/inputting, sales and marketing, market research, no two days the same an exciting and varied role.

Wage

£16,000 a year

Check minimum wage rates (opens in new tab)

£16,000 to £17,000 per annum depending on age and experience

Training course
Business administrator (level 3)
Hours
8am to 5pm Monday to Friday.

40 hours a week

Start date

Sunday 19 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main duties and responsibilities:

  • Answering incoming calls.
  • Data entry/inputting.
  • Sales and marketing.
  • Investigating claims.
  • Market research.
  • Grow on social media platforms and gain the correct attraction online.

Minimum requirements:

  • Exceptional communication and interpersonal skills.
  • Keen and eager individual who isn’t afraid to solve problems and get stuck in.
  • Confidence in using Microsoft Office.
  • Grade 4/C or above in maths and English.
  • Teamwork.
  • Confident and mature telephone manner.
  • Work on own initiative.  

Where you'll work

9 HIGH STREET
RAUNDS
WELLINGBOROUGH
NN9 6HS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STARTING OFF LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative

About this employer

Established in 2010 and collectively having over 60 years of industry experience, our client offers market leading methods and techniques that achieve and deliver exceptional Debt Collection results every time. They are now on the look out for someone who is keen to progress within their career and get stuck into a variety of office-based duties.

After this apprenticeship

Possible full-time permanent position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

Lucy Harris

lucy.harris@startingoff.co.uk

The reference code for this apprenticeship is VAC1000335579.

Apply now

Closes on Sunday 5 October 2025

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